Hotels' staff are polite but gave the wrong instruction about using the facility of the hotel.
真实旅客
Hotels.com真实住客点评
8/10 很好
2015 年 7 月 6 日
Wei-Bor
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Jan
Jan,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Anita
Anita,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Perfect place to stay!
Nice hotel and beautiful location. We stayed in the separate building which seemed brand new and was great for our family. The only bummer was we had no WiFi so we had to go to the main hotel and sit in the lobby. They said they were trying to get it fixed but we stayed two nights and never had WiFi. Other than that, we had delicious dinners both nights at their restaurant and loved the location to get on the river boat . We’d definitely stay again.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Excelente
Vera Lucia Pedrosa
Vera Lucia Pedrosa,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 9 日
Hotel was well placed and very good views from the balcony rooms . Wifi was very poor cutting out all the time and not working at all on our last day .
Melissa
Melissa,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Nazanin
Nazanin,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 8 日
Jan
Jan,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Wolfgang
Wolfgang,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Direkt am Rhein sehr ruhiger Ort etwas für Paare die gerne alleine sein wollen oder ältere Menschen ich finde das es für Kinder interessant ist. Falls Mann mehr Gepäck hat ist es etwas umständlich da die Hotel Garage ca 200m entfernt vom Hotel ist
Yusuf
Yusuf,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Mario
Mario,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Julian
Julian,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Gerne wieder
Joachim
Joachim,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Sven
Sven,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 9 日
Very nice property and staff at reception and housekeeping is very friendly. Staff provided a wheelchair (post surgery) and the property was easy enough to navigate. The only downside, I am sorry to say, is the breakfast. On a Saturday morning it was chaotic with everything from bread to cold cuts and plain cheeses being gone. You had to ask for coffee mugs. Got one. Had to ask for a second. Had to ask for coffee again. Had to ask for knives (which were not available anywhere). After 20 min bread and cold cuts were refilled - slowly and droves of people emptied everything right away. We skipped dinner in the restaurant after that experience. With limited mobility we went back for the Sunday breakfast. That was better but it was still difficult to get coffee and I could not get someone to bring more coffee later. I had the impression that the staff was overwhelmed and stressed. Perhaps staff shortages or a lot of new hires. With a Michelin restaurant on site I would have expected better breakfast management and staff training. I personally would not return but under different circumstances other guests may have an excellent experience.
Make sure to reserve a spot in the spacious hotel garage around the corner. Without that parking can be a challenge.
FRANK
FRANK,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Wunderbarer Aufenthalt!
Sehr schöner Aufenthalt, schöner kleiner Wellness, sehr freundliches Personal!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 25 日
Anja
Anja,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 12 日
Classic & Up-To-Date Hotel on the Rhein
Wonderful staff. Classic hotel overlooking the Rhein. Hotel is kept up to date and clean. Very nice Spa. Good restaurants in-house; better than in town.
R David
R David,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 10 日
The apartment unit was very nicely done with wonderful views of the river
Craig
Craig,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 6 日
Andrés
Andrés,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 10 月 29 日
Really beautiful property with amazing views
Anthony
Anthony,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
As ever, this hotel is a wonderful place to stay, right beside the Rhein, and it feels like walking into another world. It’s a great place to get away to, with one or two really good restaurants (including its own) close by. Breakfast is very much recommended here as well.