超爛的 super bad
出發前10天還確認過的行程,結果check in當天經理跟我們說沒房間,
還說確認通話紀錄是我跟hotel.com 之間的對話不算數
害我們在大雪中在外找旅館超沒誠信的,根本欺負華人,
大家要小心啊
chiacheng
chiacheng,2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 11 月 15 日
升级
很高兴前台为我升级到茜茜公主房!
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2015 年 8 月 11 日
非常舒适!
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Wonderful stay would highly recommend this hotel. Fabulous location and very friendly team. Super clean and lots of nice details including biscuits and chocolate!
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Centralt topphotell
Läget på detta hotell var jättebra. Det låg lugnt på en gågata väldigt centralt.
Charmigt hotell i winerstil.
Lilian
Lilian,3 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Zentral gelegenes ruhiges Hotel
Das Hotel ist wunderbar zentral aber dennoch ruhig gelegen. Man ist in wenigen Minuten am Stephansplatz bzw. am Karlsplatz. Das Personal war sehr freundlich und hilfsbereit. Unser Zimmer war ausreichend groß, aber leider funktionierte die Klima-Anlage nicht. Die Ausstattung ist gepflegt, aber in die Jahre gekommen. Duschen in einer Badewanne ist einfach nicht mehr zeitgemäß. Das Frühstück für 28 EUR pro Person haben wir nicht gewählt, so dass wir hierzu nichts weiter berichten können.
Thomas
Thomas,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
JAMES
JAMES,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
satnarine
satnarine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great small hotel
A lovely small hotel on a pedestrianised street: fabulous rooms; very nice breakfast (with fizz if you want!); very friendly staff. Convenient for the State Opera and the pedestrianised town centre. Our 4th stay here - it is our go to hotel for our trips to Vienna. Highly recommended
M J
M J,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Loved absolutely everything about this hotel! Warm, cozy, and welcoming (delicious coffee available 24/7 in the lobby), this hotel made us feel like we were staying with old friends with very good taste who'd lived there since the 19th C.. Charming rooms that were amazingly quiet, with windows opening onto a quaint street that's literally right around the corner from all that the Alte Stadt has to offer. Just perfect!
Mary Kate
Mary Kate,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Alles Wunderbar, aber die Receptionistin hat uns völlig falsche Auskunft zu den öffentl.Verkehrsmittel gegeben, dadurch haben wir den Anfang einer Premiere in der Volksoper vermisst. (Ärgerlich)
The only thing I really like about this property is the location walking distance every where the beds are very old and making a lot of noise when you turned even the floor too noisy some of the staff were nice some very rude
GOHAR
GOHAR,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Ian Nigel
Ian Nigel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Really Austrian, really clean and comfortable. Best location for Vienna town centre. No traffic noise. Friendly staff. Would highly recommend.
Christopher
Christopher,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 27 日
Dankeschön war nett aber die Bilder im Angebot passen mittlerweile mit der Realität nicht mehr ganz überein.
Andreas
Andreas,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Allt var perfekt för oss.
Gun Elisabeth
Gun Elisabeth,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 13 日
It was within the remit of the period for Vienna. Would stay again and recommend it to others.
Eileen
Eileen,4 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 10 日
Very disappointing first impression upon arrival.
Having booked a Queen room we were initially provided with a twin room - even though the room was booked 3mths in advance.
We were informed that Queen rooms were unavailable - why sell the choice then ?
Another room was offered to us, which we accepted as being the least bad option, but it was only two single beds together, with a sheet covering both beds, and two single duvets - still not a bed for 2 people to sleep in together...
Room was too hot, and thermostat on wall was so old that the number identification on the dial had worn away. We had to open windows (0 degrees Celsius outside) to regulate the room temperature.
Very good location for the opera house/cathedral and shopping area.