DO NOT STAY HERE
DO NOT STAY HERE!! We arrived at 5pm, check-in was at 4. Upon arrival the lobby was full of guests with suitcases, WAITING!! This hotel was double booking. I checked in, they swiped my card and charged me THEN decided to tell me no room is ready. (I had a concert to attend and was getting picked up in 30min). Meanwhile another guest decided she wanted to cancel as well because she was waiting for 2 hours to get her room! So I decided to cancel as well, and I still have not received my refund! So not only did they double book, they ran my card and CHARGED me before letting me know a room isn’t available!!! Absolutely insane!!