The hotel had four elevators, and most of the time only two were working also out of the 4 nights we stayed they never came to tidy up the room like sweep & mop or brought clean towels kept having to ask for from service to come.
Ernest
4 晚家庭旅行
4/10
真实旅客
4 晚家庭旅行
2/10
Ann
7 晚行程
8/10
Karen
4 晚行程
4/10
Hotel did not look like the pictures on the hotel web page at all. Shower was stopped up the entire trip. They put us by the elevator. So we heard the elevator the entire trip. Wifi didn't work until last day, no one was ever at the desk. No one answered the phone. Valet people were very nice and accommodating.
Greta
3 晚行程
6/10
Chasity
4 晚行程
10/10
Stacey
5 晚家庭旅行
2/10
Sherry
2 晚行程
10/10
We stayed on the 11th floor. It was a great room with a great view. I wish all rooms came with a broom due to the sand, and a larger garbage can in the kitchen. Also wish housekeeping would go room to room on a daily because I had to ask for towels on more than one occasion.
Amber
4 晚家庭旅行
8/10
April
5 晚家庭旅行
2/10
Rexane
7 晚行程
4/10
The rooms were poorly cleaned, it’s very hot in the rooms because only 1 AC works even though it’s 2 different rooms. My comforter has 2 stains, the walls need cleaning and the baseboards in the lobby are disgusting. They sent me a link asking if I would like to upgrade my room for a fee and when I got there they gave the upgrade away. They charge you a resort fee and nothing about this hotels is a resort.
Shaunon
2 晚行程
10/10
We had a great stay. The hotel was nice, comfortable and clean. The only pain in the butt is that the whole front of the hotel is valet parking only. There is not much room to unload luggage from your car especially if you're not valet parking. The parking situation was the only cluster.
tomorrow
3 晚结伴旅行
6/10
Hotel was not very clean, shower leaked all over the floors, did not ha e hot water the first day, pull out sofa had mold and they acknowledged they were aware but could not make arrangements to change it out, amenities posted to website missing from actual room.
Katrina
5 晚家庭旅行
10/10
Arie
9 晚行程
10/10
A trip to the Gulf with our Granddaughters. It was great. The housekeeping crew was great. Met all of our needs with a single ask. They were on top of everything from clean towels to fresh bed linens everyday. They were awesome. Front desk people were on top of every concern we had. The cleaning of the pool every day, the ramp to the beach cleaned every day. The staff overall was a definite 10 out of 10.
James
4 晚家庭旅行
8/10
Evan
6 晚行程
6/10
Steven
3 晚行程
2/10
On the website, say clean the room every day, but it’s not I have a really bad experience with this hotel where I book
Muris
5 晚行程
6/10
Beautiful view room was a little bit of let down with the cleanliness but overall I’ve stayed in worse
Amber
2 晚行程
10/10
Amazing! The room was super clean and the staff was super friendly! I love staying at this hotel! Will stay again and again!
Jessica
3 晚结伴旅行
10/10
The housekeeping staff will supply new linens and towels per request and in a timely manner. They will also give you a broom or come clean your floors upon request. All in all we loved our stay. The view is perfect. The beach attendant was great! Close restaurants like Sharky’s. My one and only complaint is, it’s late when the coffee is available in the lobby. 8 or 9 AM is too late. Needs to be 6 or 7. So many people get up early. Will definitely stay here again.
Anita
5 晚家庭旅行
8/10
We enjoyed our stay, however the room was supposed to be cleaned every third day, which was kinda odd to me. We had towels and such left, but my kids feet were black bc the floor was so dirty. We ended up having them leave a broom and mop for us so we could clean, that should have been stated in the room description. Is this normal for hotels to clean every third day now?
Ashley
4 晚家庭旅行
8/10
Over all Hotel was nice, it could use a lot of small cheap fixes that the hotel obviously overlooked. The door seals to the rooms was bad you could see sun light around all the doors and fill the warm air coming in. The top of the railing on the balcony was loose. But over all it was an okay hotel.