An awful welcome. The hotel forgot to notify us that there was a fair ground in full flow in their carpark !
Receptionist explained that they were unaware of the issue ahead of the day.
As a result. The £10 parking onsite became a £25 fee in a public carpark.
Clumsy customer experience AT BEST! awkward walk with cases and more expence than planned.
Room was spacious and as advertised. Although aircom had been deactivated. Windows open to a continuous rumble of a fan.
A shame the finer details let down a lovely hotel.
Iphone
1 晚行程
10/10
Hotel was spotless,staff very friendly, location fantastic.all very well organised.
Susan
1 晚行程
8/10
真实旅客
1 晚行程
8/10
Mark
1 晚行程
6/10
Bjørn Dalsgaard
1 晚商务旅行
10/10
真实旅客
1 晚商务旅行
8/10
Very nice hotel, friendly staff.car park £10:00 for 24 hrs. Check in 3:00pm, you have to be off by 12:00 the next day, so only 21 hrs . A bit petty, but that's the only moan I have.
michael
1 晚行程
8/10
david
1 晚行程
10/10
mary
2 晚行程
4/10
真实旅客
2 晚结伴旅行
6/10
Decent old hotel. Rooms rather nousy and bed a little lumpy.
Karen
1 晚行程
8/10
Good stay. Only a few issues. At breakfast the food wasn't refilled often enough, e.g. during our breakfast there weren't any fried eggs and despite checking twice they hadn't been replenished. Our room was too warm and despite opening the window it was still too hot so our sleep wasn't the best.
真实旅客
1 晚家庭旅行
8/10
Rooms a little bit too warm and no air conditioning
Janine
2 晚商务旅行
4/10
John
2 晚商务旅行
10/10
JULIE
1 晚行程
10/10
Vincent
1 晚行程
10/10
Another good stay, friendly staff and a clean room. WiFi was good, bar was good. Buffet breakfast with plenty to choose from - a good al round experience.
Paul
1 晚行程
10/10
Natalie
1 晚结伴旅行
8/10
Nick
1 晚行程
6/10
The hotel was very ordinary. The rooms were never serviced during our stay. We used some wine glasses on the 2nd day of our 3 day stay, these glasses stayed in the room throuhtout our stay.. We booked twinned rooms for two couples but only 1 set of towels were left in the rooms, we both had to treck to reception for extra towels. £10.00 per night for parking...which you had to pay on entering the hotel. The signpost to the hotel's car park was not properly sign posted. I would recommend this hotel only for its location, its located right in the centre of the town.
Maureen
3 晚行程
4/10
Jack
1 晚商务旅行
8/10
Janine
1 晚商务旅行
8/10
Christophe
1 晚商务旅行
8/10
A bit dated but in the city centre so very convenient