Staff friendly enough. Room was clean & tidy & bathroom was really nice. Hotel is having maintenance with building works outside. Room had recently been painted & had a very strong smell. Understand maintenance is required, but drilling at 8am on any day, especially a Sunday was unacceptable, also without any notice.
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Would not recommend
Didn’t get there until 1am as at an event in Chelmsford. Got in the room and the window was open and there was a horrible smell of weed and sewage but the room was so hot we needed the window open. There were mouse traps in the room. Tried putting the tv on but didn’t work. The door didn’t lock from the inside, no plug by the bed just went to sleep as so tired. This morning went to have a shower and had no water at all couldn’t even brush our teeth. Would not recommend.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 5 日
Cheap
Cheap hotel so you get what you pay for.
Ian
Ian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Ok but no hot water
Their was no hot water in the shower in the morning. Room was ok and clean.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 30 日
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 28 日
Please don't book this hotel it was so bad.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 27 日
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
The hotel is in really bad condition, the room was large but very very basic and beds comfortable but the carpet was threadbare, there was no hot water, the wardrobe was infested with moths, no remote for the TV woken up every hour by noises guests and I have woken up this morning with bites on my legs and arms.
I really don’t expect to have an experience like this when I book through Hotels.com!
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 20 日
This basic type hotel seems to be just starting up? I expect it will be much better in the future.
Staff are very nice and seemed very enthusiastic
Bathroom very nice in the room I was in, which was small but nicely decorated and the beds very comfortable.
On the downside it was thick with building dust which I cleaned from the air as well as the surfaces before I could sleep there - this was back in March 2025. They seemed to welcome my suggestion that they next get a good cleaner. I hope they did. Paper thin walls.
Claire
Claire,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 20 日
Convenient, but with limitations.
Reception was friendly and check-in quick.
The room itself was fine, although the bed sheets did have a strange aroma, almost like smoke! I stayed for 3 nights and the first two (Friday and Saturday) there was a lot of noise from neighbouring guests, going on until 3 in the morning! The location was convenient for the visits I needed to make, but you do need a car! Only food available was a nearby service station or delivered takeaway. Having said all that, I would probably use it again in the future.
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
jason
jason,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
The hotel is run down and the rooms are very basic and need modernising. A lot of the rooms are not used.
Paresh
Paresh,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 10 日
For the price ..£78 and an extra £25 for early check in is a joke ...the quality was not good and the whole place needs refurbishment...2 tea bags and 2 tiny towels ...a lick of paint would cost nothing
Helen
Helen,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Rivenhall in need of a lift
This hotel was just a two night wedding stay so didn't need to be great. Price suggested it wouldn't be. It is a bit run down trying to get back on its feet. Staff were as helpful as they could be. No restaurant so no breakfast. A lot of the rooms not in service it appears. Room wasn't serviced between days. So did it's job at the basic end, nothing more.
John
John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
Photos were much better then the actual place.
Ben
Ben,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 31 日
ROBERT
ROBERT,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Room was ok with a comfy bed and decent en-suite. Decor was not good and everything was very basic. As renovation work is under way it was a bit of a strange environment. Staff on reception were pleasant and helpful but there were not many people around. No restaurant facilities at present.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 11 日
Alison
Alison,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 10 日
Steve
Steve,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
A work in progress - A warm bed, TV & Bathroom
This is a difficult review to write as we have very mixed feelings about our stay, When we arrived we thought that we had come to the wrong place and we had driven into a derelict site that once was a hotel, there were no cars or people that you would expect on a Saturday afternoon 1 hr after check-in. We did find someone and he ushered us to reception asked our name and produced a key. We were certainly getting a little concerned at the condition of the hotel but decided to go to the room and see, we could always leave if it was bad. The gentleman showed us to the room and to be fair he was pleasant and pointed to a non existent notice with the Wifi password. The room itself seemed ok so we grabbed our cases. In fact the room was Clean and warm, bed was obviously pretty new and a modern TV hung on the wall (sadly it only had online channels so were limited to 4 Freeview channels, this didn't matter as i never stay in a hotel without my trusty firestick..... and I stay in a lot of hotels for my job). The Bathroom was very clean and honestly it was fine. The only issues we had were 1) only 1 power socket with the tv plugged in, 2) No Bar or restaurant even tho the booking website show a fully stocked bar. 3) The main gate is locked after 10pm and we arrived back at 12.15 having to wait 10 minutes and 3 phone calls to the displayed number for a chap to come and unlocked the gate. All in all the essentials are there but its not a hidden Gem ....... Yet - A work in progress
mark
mark,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Clean and staff friendly, hotel needs a bit of TLC to be honest. Shower worked fine in the room on day one, next morning after a run there was no water and then intermittent bursts of cold water
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Great place! I use it for work purposes and it provides exactly what I need!