Mantra Heritage

4.0 star property
City-center Port Douglas hotel with outdoor pool

Choose dates to view prices

Photo gallery for Mantra Heritage

Outdoor pool
Suite, 2 Bedrooms | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Located in the city center, Mantra Heritage offers a serene escape with an outdoor pool and spa tub. Guests can connect to WiFi, unwind in the garden or enjoy barbecue grills. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Weekly housekeeping
  • Outdoor pool
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY786
CNY786 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

Hotel Room

  • Sleeps 2

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Separate bedroom
Ceiling fan
Private bathroom
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, 1 Bedroom (Swim Out)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
Private bathroom
Hair dryer
  • 78 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
2 bathrooms
Private bathroom
  • 108 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Room, 2 Bedrooms (Swim Out)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
2 bathrooms
Private bathroom
  • 108 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
2 bedrooms
Ceiling fan
2 bathrooms
  • 108 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Ceiling fan
Private bathroom
Hair dryer
Electric kettle
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 5

One Bedroom Suite

  • Sleeps 3

Two Bedroom Dual Key

  • Sleeps 5

One Bedroom Swim Out

  • Sleeps 3

Two Bedroom Dual Key Swim Out

  • Sleeps 5

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
16 Warner Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Port Village Shopping Centre - 5 min walk - 0.4 km
  • Crystalbrook Superyacht Marina - 5 min walk - 0.5 km
  • Four Mile Beach - 11 min walk - 1.0 km

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Origin Espresso - ‬1 min walk
  • ‪Rattle n' Hum - ‬4 min walk
  • ‪La Cucina + Bar - ‬4 min walk
  • ‪Paddy's Irish Pub & Grill - ‬5 min walk

About this property

Mantra Heritage

Mantra Heritage is a great choice for a stay in Port Douglas. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 6:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Fishing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Hot tub

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Cookware, dishes, and utensils

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)

Renovations and closures

The property will be renovating from October 8 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 40.0 per night
  • Airport shuttle for children between the ages of 2 and 11 costs AUD 22.95 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Does Mantra Heritage offer free cancellation for a full refund?

Yes, Mantra Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mantra Heritage?

Yes, there's an outdoor pool.

Are pets allowed at Mantra Heritage?

Sorry, pets aren't allowed.

Is parking offered on site at Mantra Heritage?

Yes, there's free self parking.

Is airport shuttle service offered by Mantra Heritage?

Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.

What are the check-in and check-out times at Mantra Heritage?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Mantra Heritage and nearby?

Have fun during the warmer months with activities nearby such as fishing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mantra Heritage also has a garden.

Does Mantra Heritage have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Mantra Heritage like?

Mantra Heritage is in the heart of Port Douglas, a short 3-minute walk from Macrossan Street and 3 minutes' walk from St Mary's by the Sea Chapel.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mantra Heritage Reviews

Reviews

8.2

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Store
Bathroom

What guests liked

  • The pool area was very relaxing, great for kids, and well-maintained with excellent facilities. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
Jonathan, 5-night trip

10/10 Exceptional

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.
David, 4-night trip

10/10 Exceptional

We Actually really had relaxing staying to our hotel and very clean/quiet. Will be staying to this hotel again
Nena, 1-night trip

10/10 Exceptional

easy access, nice rooms and affordable ◡̈
Tom, 1-night trip

8/10 Very good

Week in the tropics!!

In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
MAXWELL, 7-night trip

8/10 Very good

Property was close to everything
MICHAEL, 4-night trip

8/10 Very good

It was a very well located property in the heart of Port Douglas. Very clean and friendly staff. Would stay there again.
Linda, 1-night trip

10/10 Exceptional

That accommodation is amazing :D !!! Staffs are very kind and facilities are very good (pool, shopping center and good restaurants are very close) I would like to stay there again! Thank you very much ♡
Misa, 3-night trip

8/10 Very good

Fantastic location, close to everything.
Elizabeth, 2-night trip

10/10 Exceptional

We loved our stay here, it was central to everything & for an old building it is maintained beautifully. The room was clean & comfortable & the kitchenette was perfect for our week stay. We especially loved our swim up private deck. 10 out of 10. We will be back
Michelle, 7-night trip

8/10 Very good

A nice hotel in the heart of the Main Street, The room was clean , tidy and comfortable. Only real negative of this hotel is for anyone with mobility issues.. there are lots of stairs around the hotel and the lift doesn’t take u to all rooms .
lee, 5-night trip

10/10 Exceptional

Loved every bit of it ,except the stairs .thank goodness for the lift
Roxanne, 4-night trip

6/10 Good

The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Syrie, 1-night trip

6/10 Good

Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.
Armando, 1-night trip

6/10 Good

We were in hotel room, staff were helpful, wifi was shocking we had to use our on data as wifi dropped out within minutes if you actually go any wifi. Linen, beach towels only supplied once during our 10 day stay, if you wanted extra you had to pay $20.00 per change, Room only cleaned once during our stay, we had to take down our rubbish out to bins in carpark. No restaurant facilities had to go out each night to local restaurants, Coles very close but as we were in hotel part no facilities to be able to cook although plates, cutlery, glasses supplied. Area was kept clean and staff friendly, showing its age, our sink required plug replacing and while they said they would be back they never did, but this could be because of parts not available. We stayed in Room 1316, hotel on main street and lots of shopping and restaurants within walking distance.
Anna, 10-night trip

4/10 Fair

Hazardous

Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Katie, 4-night trip

10/10 Exceptional

A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
Fiona, 7-night trip

10/10 Exceptional

Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.
Sarah, 1-night trip

10/10 Exceptional

Great location. Comfortable room with good access to the pool.
Leanne, 1-night trip

10/10 Exceptional

Loved the location at the centre of Port Douglas. And the pools.
Bruce Edward, 7-night trip

10/10 Exceptional

We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Douglas, 7-night trip

10/10 Exceptional

The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
Diane, 4-night trip

6/10 Good

The property needs an update. I could not get a ice and an ice bucket. Room service only avaible if booked for five days or more
Phil, 3-night trip

10/10 Exceptional

Nice
Glen, 1-night trip

10/10 Exceptional

Location was good and the staff were helpful. My room was well appointed and clean. There were a lot of steps so if this is an issue for you, let them know.
Jacqueline, 5-night trip