Bit hit or miss. Some front desk staff friendly, helpful and some a bit disinterested. Lobby cafe good. Fitness area good. Rooftop pool more like a large bath, and rooftop bar has views, but only views of New Orleans business district.
Unable to turn down aircon. One of the movement triggered vanity lights wouldn't turn off and despite reporting it, no action taken.
Twice had to get new room keycards having got to the room and them not working (didn’t keep them next to the phone).
All that sounds a bit petty but they add up.
An okay stay but not as efficient as i would expect from a Virgin branded product.
MR Andrew
MR Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Stanislas
Stanislas,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Hamid
Hamid,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Ronnie
Ronnie,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Great hotel too many hidden fees
Hotel and accommodation were lovely. However room was never cleaned during my entire stay. We told them to clean it late on one day which turned into them not cleaning at all. Several additional fees charges and over charged to our card. 2 weeks later we’re still disputing charges.
Summer
Summer,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
The first night the AC fan woke me up on my sleep because it was too loud but the following morning they move my room
Jacquetta
Jacquetta,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Breakfast was excellent
Leonides
Leonides,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Service was excellent and this was our 2nd time at Virgin
Leonides
Leonides,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Alisa
Alisa,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Very nice, upscale hotel for a very reasonable price! Wonderfully comfortable beds and very spacious rooms!! The rooftop views are beautiful!!
James
James,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Johnias
Johnias,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
jaime
jaime,4 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Dangerous place to stay
This hotel appears to have questionable staff. I received a text message stating that my passport was found and that I should go to the front desk, even though I never had one. Additionally, someone pretended to be an Uber driver right outside the hotel and robbed my friend. It seems like there may be some sort of inside involvement.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Ariel
Ariel,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
Nice location. Quirky hotel. The room is nice just too many doors in it for my liking. Service was excellent.
Celeste
Celeste,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great location and loved the rooftop pool for summer.