My stay was the worst. The employee that checked me in over charged my card that took my account in a negative. No one could help me until the next day at check out.Then once it was time for bed sand was in my bed. I reported it to the front desk. Then once checkbout day came still no refund, almost got in the middle of a fight because one of the employees was rude with several customers including my family. Once the manager came in she was so helpful in trying to resolve our issues. This was the worst Easter weekend I had ever experienced.
Quincy
Quincy,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Yolanda
Yolanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 18 日
Good stay with great views
David
David,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 31 日
This hotel was nothing special and not worth the price I paid for it was relatively clean and the beds were very comfortable. I did pay extra so that I could have a balcony on the ocean side because I like to sit outside and listen to the waves. My only real complaint won't matter to most but I found it odd that I couldn't sit out on the balcony and use my e-cig. I understand that hotels don't want people to smoke or use e-cigs in the hotel room but the balcony didn't make much sense to me.
Timothy
Timothy,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
James
James,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Don't stay here
No hot water available for showers!!! Front desk said to let it run "15-20 min." After 75 min of running the bath water not a drop of hot water. The next day, same thing. Not a drop of hot water. No manger on duty all weekend. And despite 4 messages to contact manager they continue to refuse to address my concern.
Annmarie
Annmarie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
HORRIBLE DO NOT STAY
It was absolutely horrible I was offered a refund but I booked through a different website so I called that website and they said that the company didn’t approve my refund even after finding roaches and dirty towels in my bathroom in which I showed pictures and I even called the first night about receiving more towels bc of that
Jonathan
Jonathan,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 13 日
Scam hotel. Do not stay here!
Bathroom is terrible, only one elevator, takes a long time to get items you request such as towels, etc. Toilet is barely functional. All of this might have been forgiven, due to the location and friendliness of the staff except they double charge you upon check out on a non business day. Then tell you that it may take up to 10 business days to give you back the money they stole from you.
Terell
Terell,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 10 日
Brenda
Brenda,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 5 日
Wendy
Wendy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Dean
Dean,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 31 日
Staff were kind, room was a bit worn and tiny bathroom.
Allison
Allison,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
Very pleasant at Front Desk. Bright smiles and friendly.
Aubrey
Aubrey,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Tara
Tara,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 2 日
Amery
Amery,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 1 日
Didn’t like the elevators and when we woke up the next morning my daughter had to throw out what food she had in stand cause it had ants
Tonia
Tonia,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 1 日
patricia
patricia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 9 日
marrcel
marrcel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Outlets on the lamps are very loose which makes charging our phones difficult. And grab bars in thebath tub would be VERY helpful
Otherwise, our stay was quite pleasant.