The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
Cardiff International Airport (CWL) - 42 min drive
Bristol International Airport (BRS) - 87 min drive
Cardiff Central Station - 7 min walk
Cardiff (CFW-Cardiff Train Station) - 7 min walk
Cardiff Queen Street Station - 11 min walk
Restaurants
McDonald's - 2 min walk
The Cottage - 2 min walk
Lezzet - 1 min walk
BrewDog Cardiff - 1 min walk
Taco Bell - 2 min walk
About this property
The Parkgate Hotel
The Parkgate Hotel offers a great location, putting you within just a 10-minute walk of Principality Stadium and Cardiff Castle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Welsh
At a glance
DONE
Hotel size
169 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Traditional architecture
Room amenities
Be entertained
49-inch LED TV
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
Frequently asked questions
Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 3 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
The Parkgate Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Bed
Food
Spa
Bar
Parking
What guests liked
Breakfast was consistently described as excellent, with a wide choice of food and friendly staff. (76 reviews)
The spa facilities were highly praised for being fabulous, wonderful, amazing, and spectacular, with many guests enjoying their experience. (31 reviews)
The property's dining options, including the Sorting Room restaurant, offered delicious meals and exceptional service. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 7, 2025
Amazing location!
Amazing!
As always a quality stay and the location and customer care was superb
Richard
Richard, 1-night trip
10/10 Exceptional
May 3, 2025
The perfect stay
My recent stay at The Parkgate was faultless. As my review indicates, the stay was perfect and, i will definately stay again and have already recommended to friends and family.
Julian
Julian, 2-night trip
10/10 Exceptional
Apr 25, 2025
A beautiful hotel
We absolutely loved this hotel. The decor is very tasteful, it's in a good location, the staff are friendly and professional and the rooms are well equipped. One of the nicest hotels weve stayed in.
Lisa
Lisa, 1-night trip
8/10 Very good
Feb 11, 2025
Hotel was very enjoyable and breakfast was brilliant
Paul
Paul, 2-night trip
10/10 Exceptional
Apr 29, 2025
Birthday Treat 🎂
Excellent location..... friendly staff....10/10 for cleanliness......room was excellent...... Breakfast exceptional.....overall 10/10
Debra
Debra, 1-night trip
10/10 Exceptional
Feb 28, 2025
Great stay
Great location and lovely room - staff were very friendly and helpful and made for a fantastic stay
Wonderful hotel,lots of amenities in the city centre
Peter
Peter, 2-night trip
10/10 Exceptional
Mar 25, 2025
Perfect
I love this hotel. I always stay here when I go to Cardiff. Lovely design of the rooms, good price, the restaurant is brilliant for both dinner and breakfast
Helen
Helen, 1-night trip
10/10 Exceptional
Feb 20, 2025
Lovely stay. Well located and well looked after
Helen
Helen, 1-night trip
10/10 Exceptional
Mar 14, 2025
Fantastic hotel
Very friendly reception staff.
Beautiful building.
Excellent room
Peter
Peter, 1-night trip
10/10 Exceptional
Jan 20, 2025
Lovely hotel, lovely food, easy access to the shops would definitely stay again
Claire
Claire, 1-night trip
10/10 Exceptional
Feb 7, 2025
A fantastic hotel right in the centre of Cardiff
Mark
Mark, 1-night trip
8/10 Very good
Dec 31, 2024
Good hotel near nice restaurants
ranjith
ranjith, 1-night trip
10/10 Exceptional
Feb 1, 2025
Excellent hotel with lovely rooftop spa
Sophie
Sophie, 1-night trip
10/10 Exceptional
Feb 3, 2025
Very central and spacious rooms. Staff were fantastic and friendly.
Stephen
Stephen, 3-night trip
10/10 Exceptional
Jan 6, 2025
The building itself was beautiful and the rooms were fantastic. The spa was nice and the location is perfect.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Mar 7, 2025
Faultless
Amazing room. Amazing facilities. Can’t wait to go back
Jamie
Jamie, 2-night trip
10/10 Exceptional
Mar 11, 2025
Aesthetics
I loved the aesthetics and the facilities. Spa was the greatest deal. Would come again
Christabelle
Christabelle, 1-night trip
10/10 Exceptional
Dec 14, 2024
Great Hotel
Gerard
Gerard, 1-night trip
10/10 Exceptional
Jan 16, 2025
Excellent location with very friendly staff. A lovely place for a full service experience in the lovely city centre of Cardiff.
Patrick
Patrick, 5-night trip
10/10 Exceptional
Feb 1, 2025
Lovely hotel with unique rooms for the city centre. Staff are helpful and welcoming.
Perfect for a city getaway.
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Mar 14, 2025
Aesthetic
It was entirely beautiful. Very classy and elegant