Great hotel and staff only issue was the “continental breakfast” which consisted of bagels, bread, pancakes, savoury muffins, peeled boiled eggs, bananas, cheese spread & maple syrup and cereal…..all served on paper plates & bowls apart from that was an awesome stay. Great location, clean, comfy beds, free transfer to Universal studios, pool and jacuzzi. We would happily stay there again and recommend to others.