Experience luxury at Emara Ole-sereni, near Nairobi National Park. Relax on the spacious terrace or rejuvenate with a visit to the spa and coffee shop/cafe. With in-room WiFi, two restaurants for lunch and dinner, a 24-hour business center, and helpful staff that has impressed previous guests.
Kenyatta International Convention Centre - 5 min drive - 5.9 km
Getting around
Nairobi (WIL-Wilson) - 28 min drive
Jomo Kenyatta Intl. Airport (NBO) - 37 min drive
Syokimau SGR Railway Station - 25 min drive
Nairobi Station - 28 min drive
Lukenya (Kitengela) Station - 30 min drive
Restaurants
Belvedére Grill - 10 min walk
Galito's Bellevue - 3 min drive
Galitos-Capital Centre - 8 min drive
Checkers Pub - 10 min drive
Fifteen Rooftop - 6 min walk
About this property
Emara Ole-sereni
Emara Ole-sereni offers a fantastic location, putting you just steps from Nairobi National Park. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.
Languages
English, Swahili
More about this property
VISIBILITY
At a glance
Hotel size
148 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:00 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Free secured onsite valet parking
Other information
Designated smoking areas
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Coffee shop
Snack bar/deli
Working away
24-hour business center
4 meeting rooms
Conference space (486 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Seasonal outdoor pool
Full-service spa
Banquet hall
Reception hall
ROOM
Room amenities
Be entertained
43-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate dining area
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Dining
Acacia - Onsite restaurant.
Sky Lounge - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Oasis - Onsite bar. Open daily.
Karibu Cafe - Onsite coffee shop. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 25 for children
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi
HELP_OUTLINE
Frequently asked questions
Is there a pool at Emara Ole-sereni?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Emara Ole-sereni?
Sorry, pets aren't allowed.
Is parking offered on site at Emara Ole-sereni?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Emara Ole-sereni?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.
Is there an onsite casino at Emara Ole-sereni?
No, this hotel doesn't have a casino, but Lucky 8 Casino (13-min drive) is nearby.
What is there to do at Emara Ole-sereni and nearby?
Emara Ole-sereni has a spa and a seasonal outdoor pool.
Are there restaurants at or near Emara Ole-sereni?
Yes, there are 2 onsite restaurants.
What's the area around Emara Ole-sereni like?
Emara Ole-sereni is a short 1-minute walk from Nairobi National Park and 8 minutes' walk from The Nextgen Mall.
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Emara Ole-sereni Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Parks
Booking
Restaurant
Airport
View
Rooftop bar
Food
Reviews
2/10
That is the worse business hotel I have ever stayed !
Stella
3-night trip
10/10
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
Esther
2-night trip
8/10
Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get.
Staff are nice and friendly but not the quickest!
Rooms have nice views with comfy bed and bathroom. WiFi fast.
All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
7-night trip
10/10
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
David
10/10
It was a fantastic place to stay after our tour in the Masai Mara
Thank you very much!
Coral
1-night trip
10/10
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Mohamed
1-night trip
8/10
I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
Steve
1-night trip
10/10
The place is just nice . Clean, good food, very friendly staff etc. I enjoyed being there!
Daniel
1-night trip
10/10
Very clean property, spacious and clean rooms, and very accommodating staff.
Panayiotis
2-night trip
10/10
Property was centrally located not to far from the airport and had a really great roof top bar and restaurant
Dion
1-night trip
10/10
Thank you for the kindness and the nice service you granted me during my stay, see you soon.
HOSNI
3-night trip
10/10
One of the best hotels I’ve ever stayed at period
Nawar
1-night trip
2/10
Extremely Disappointing – We Left Mid-Stay Despite No Refund
I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests.
The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay.
Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Sau man
1-night trip
8/10
Check-in staff were professional & met our expectations
George
1-night trip
10/10
Like the proximity to the park and the mall.
Diana
2-night trip
10/10
Very beautiful hotel! The room was perfect, over looking the park. It had everything we needed. Staff were all pleasant and very friendly. Will definitely be staying at again!
Sarah
2-night trip
8/10
I stay at the Ole Sereni hotels for the views of the park. The location is beautiful. It is quiet, easy access to the airport and clean with very good service. Food options are great
Momodou
4-night trip
10/10
Loved the personal touches
Deanna
2-night trip
4/10
Not a 5* hotel, far from it
Verified traveler
3-night trip
10/10
Beautiful property with views of Nairobi National Park - I managed to spot some animals from my hotel room (giraffes, gazelles). The food/buffet was very nice with many different options and reasonably priced.
Bertille
2-night trip
10/10
Absolutely amazing place. The Rooms are superb especially the Apartment rooms. The rooftop bar and pool is stunning. Great view of the Nairobi National park from the rooftop bar and restaurant and some room.
Paul
10/10
Amazing as always. Sis loved it and will be back. Best way to bribe aunty to watch the kids 👌
Dennis
1-night trip
10/10
The staff is very friendly and Florence goes above and beyond to make you feel comfortable
charmaine
2-night trip
2/10
The staff was rude and unprofessional.
Samuel
2-night trip
10/10
This hotel is pure luxury! Not only is it overlooking Nairobi National Park but the rooftop pool is beautiful. The beds are comfy and soft. The breakfast and dinner buffet are so delicious! We ordered room service for one of my nights and the food was so savory. I highly recommend this hotel