The staff was INCREDIBLY Rude and unhelpful. Upon arrival they blamed us for not getting joining rooms, even though I had called a week prior and gotten them confirmed. Then when our shampoos were filled with water and we had no soap, the front desk said “we don’t have any soap” same response when asked for lotion. “We don’t have any” but the cleaning carts did have them… and they gave us some.
They told us they were “out” of complimentary waters and that they hadn’t seen the manager in over a week to order more.
The convenience store inside was completely out of stock of basically everything. And when we tried to purchase waters no one was at the front desk. We waited 10 minutes and left. No one seemed to ever be at the front desk.
No laundry detergent on sight to do laundry, so we had to purchase some from Walmart.
One day we asked the front desk to make sure our room would be cleaned as it hadn’t the day before (no we didn’t put the sign on the door) and they said “they couldn’t because their cleaner only had a set amount of hours and she couldn’t have any overtime” which that may be true… but at least offer me some fresh towels/etc. don’t just leave me out of luck.
The staff just seemed to not want to do anything to make your stay comfortable. They do not care. We typically stay at Marriott’s because they are top of the line but this honestly felt like a motel 6. Super sad.
Marsha
Marsha,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
A very nice stay
Great hotel, comfortable and clean. Nice spacious rooms. Great staff. Timothy at the front desk was excellent.
Ron
Ron,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
While the room was in good condition breakfast was a disappointment. Our room was booked for 3 but they only gave us breakfast for 2. They did not have coffee in the lobby or available if you did not have a voucher. Very disappointing!
Sara
Sara,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 4 日
cassondra
cassondra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Brianna
Brianna,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 17 日
Café da manhã muito fraco apesar de pago. Atendimento deficiente.
SERGIO
SERGIO,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 3 日
Great breakfast options. Small pool
Yosef
Yosef,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Overall great service
Amanda
Amanda,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
Maybe offer robes and slippers for people to wear down to the pool and in the bathroom better fans to absorb the moisture
Stephanie
Stephanie,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
John
John,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Fang
Fang,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
this hotel is beautiful. can't wait to go back
Nyowa
Nyowa,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Christopher was great
Nikki
Nikki,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 18 日
God forbid you just wear socks around at 6AM
I enjoyed the stay up intil my 5th of 6 mornings. Got up at 6 for breakfast before work, and wore my usual “Early Morning Hotel Breakfast Attire”… PJs, a comfy shirt, and socks.
Front Desk Lady said with the rudest attitude “You need to go back and put on shoes”.
Out of the nearly 100 hotels I’ve stayed at (and even the previous 4 mornings at this very hotel), no one’s ever cared about wearing socks instead of shoes.
I wouldn’t have even cared about this incident if she didn’t have such a horrid attitude about it either.
Sean
Sean,6 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Yerwin
Yerwin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 9 日
The hotel was well maintained. The front desk staff was super friendly. The room was very nice and the bed was very comfortable. My husband and I travel this route often we will be staying here again.
Brenda
Brenda,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Convenient location, the 1 comment I have is the room doesn’t have any USB ports to charge my devices and we had to go to Walmart to buy an adaptor.
Tak Yan
Tak Yan,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
Hotel was clean. Limited in staff. Eateries were not open during hours posted in the afternoon and evening. It is near other food sources though.