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图卢姆浪花酒店

4.0 星住宿

The Waves Tulum

设有 4 个室外游泳池和SPA的图卢姆酒店

选择日期以查看价格

图卢姆浪花酒店的照片库

小型健身游泳池
住宿场地
Deluxe One Bedroom Apartment Private plunge Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱
Deluxe Studio With Large Balcony | 私人厨房 | 炉灶、烤面包机、搅拌机、厨具/餐具
Deluxe Studio With Large Balcony | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱
图卢姆浪花酒店距离图卢姆玛雅遗址和图卢姆国家公园只有 10 分钟车程。客人可以到 SPA 享受深层组织按摩、体膜护理或面部护理。其他特色包括 4 个室外游泳池、健身中心和桑拿。住宿的员工和早餐获得旅客好评。

点评

8.2/10
非常棒

热门服务设施

  • SPA
  • 健身房
  • 机场接送服务
  • 提供停车位
  • 可带宠物
  • 游泳池

主要服务设施 (12)

  • 每日客房清洁服务
  • 全套 SPA 服务
  • 4 个室外游泳池和2 个热水浴缸
  • 供应早餐
  • 健身中心
  • 桑拿
  • 蒸汽浴室
  • 儿童游泳池
  • 部分时段客房送餐服务
  • 按摩/护理室
  • 机场班车
  • 24 小时前台服务

居家般享受 (6)

  • 儿童游泳池
  • 厨具、餐具和器皿
  • 电视
  • 花园
  • 每日客房清洁服务
  • 遮光挂帘/窗帘

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

显示Deluxe Studio With Large Balcony的所有照片

Deluxe Studio With Large Balcony | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Deluxe Studio With Large Balcony

特色亮点

阳台或露台
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
羽绒被
  • 62 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张单人床和 1 张大号单人沙发床

显示Deluxe Penthouse Studio Rooftop Pool的所有照片

Deluxe Penthouse Studio Rooftop Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Deluxe Penthouse Studio Rooftop Pool

特色亮点

阳台或露台
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
羽绒被
  • 81 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张大床或1 张大号单人沙发床

显示Deluxe Penthouse Apartment With Rooftop Pool的所有照片

Deluxe Penthouse Apartment With Rooftop Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Deluxe Penthouse Apartment With Rooftop Pool

特色亮点

阳台或露台
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
羽绒被
  • 121 平方米
  • 可容纳 6 人（按实际入住人数收费）
  • 2 张特大床和 1 张大号单人沙发床

显示Deluxe Studio With Private Plunge Pool的所有照片

Deluxe Studio With Private Plunge Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Deluxe Studio With Private Plunge Pool

特色亮点

阳台或露台
私人小泳池
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
  • 50 平方米
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床或1 张大号单人沙发床

显示Deluxe Large Penthouse Apartment Rooftop Pool的所有照片

Deluxe Large Penthouse Apartment Rooftop Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Deluxe Large Penthouse Apartment Rooftop Pool

特色亮点

阳台或露台
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
羽绒被
  • 143 平方米
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床, 1 张大床和 1 张大号单人沙发床

显示Signature Studio Private Plunge Pool的所有照片

Signature Studio Private Plunge Pool | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Signature Studio Private Plunge Pool

特色亮点

阳台或露台
私人小泳池
空调
开放式厨房
迷你冰箱
智能电视
低过敏的被褥
翻修时间：2022 年
  • 37 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

显示Signature Studio With Balcony的所有照片

Signature Studio With Balcony | 1 多间卧室、防过敏的被褥、羽绒被、客房内保险箱

Signature Studio With Balcony

特色亮点

阳台或露台
空调
开放式厨房
迷你冰箱
智能电视
低过敏的被褥
翻修时间：2022 年
羽绒被
  • 31 平方米
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

显示Deluxe One Bedroom Apartment Private plunge Pool的所有照片

Deluxe One Bedroom Apartment Private plunge Pool | 起居区 | 42-英寸智能电视（配备数码频道）、电视、流媒体服务

Deluxe One Bedroom Apartment Private plunge Pool

特色亮点

阳台或露台
私人小泳池
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间：2022 年
  • 72 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 1 张大号单人沙发床

同类型住宿

外观

科帕尔图卢姆酒店

  • 游泳池
  • SPA
  • 机场接送服务
  • 免费停车
8.6 分，总分 10，超赞，984 条点评
科帕尔图卢姆酒店
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街区简介

地图
Avenida KukulkanRegion 1, Mz. 32, Lt. 1, Tulum, ROO, 77760

附近有什么？

  • 图卢姆国家公园 - 车程 3 分钟 - 2.1 公里
  • 图卢姆海滩 - 车程 8 分钟 - 7.0 公里
  • 拉斯帕尔马斯公共海滩 - 车程 8 分钟 - 5.7 公里
  • 图卢姆玛雅遗址 - 车程 9 分钟 - 6.3 公里
  • 普拉亚帕莱索 - 车程 9 分钟 - 6.4 公里

周边介绍

  • 图卢姆国际机场 (TQO) - 42 分钟车程；41.2 公里/25.6 英里
  • 收费机场班车

餐厅

  • ‪Sukhothai - ‬步行 12 分钟
  • ‪La Consentida - ‬步行 11 分钟
  • ‪Taqueria el Sabor Mexicano - ‬步行 12 分钟
  • ‪The OG´s Tulum - ‬步行 9 分钟
  • ‪Tomazen - ‬步行 11 分钟

住宿简介

图卢姆浪花酒店

图卢姆浪花酒店距离图卢姆玛雅遗址和图卢姆国家公园只有 10 分钟车程。客人可以到 SPA 享受深层组织按摩、体膜护理或面部护理。其他特色包括 4 个室外游泳池、健身中心和桑拿。住宿的员工和早餐获得旅客好评。

语言

英语、西班牙语

住宿一览

DONE

酒店规模

    • 98 间酒店客房
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：不限时间
    • 办理入住年龄不小于：18
    • 退房时间为 正午
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 无儿童床（婴儿床）
DONE

宠物

    • 可免费携带宠物入住（仅允许携带狗狗）
    • 欢迎服务类动物
    • 请务必管好您的宠物
    • 有食物碗和水碗
WIFI

网络

    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 住宿内轮椅无障碍停车场和商务车停车场
    • 住宿内停车位数量有限
    • 住宿内车库
DONE

接送交通服务

    • 机场班车*
DONE

其他信息

    • 指定吸烟区

住宿服务设施

餐饮

  • 全套早餐（收费），时间为每天 8:00–11:00
  • 部分时段客房送餐服务

带儿童同行

  • 儿童游泳池
  • 泳池玩具

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 行李员/门卫
  • 自行车租赁
  • 泳池躺椅

服务设施

  • 建成于 2021
  • 前台保管箱
  • 花园
  • 健身中心
  • 4 个室外游泳池
  • 店内设计师品牌店
  • 自行车停放区
  • 全套 SPA 服务
  • 2 个热水浴缸
  • 桑拿
  • 按摩/护理室
  • 蒸汽浴室
  • 产自当地的食品占至少 80%
  • 纯素食用餐选择
  • 素食用餐选择
  • 采取人道的方式喂养野生动物
  • 当地主办和组织的旅游和活动
  • 传统风格

无障碍设施

  • 电梯
  • 轮椅无障碍停车场
  • 轮椅无障碍服务台
  • 轮椅无障碍商务车停车场
  • 轮椅无障碍电梯通道
  • 轮椅无障碍入住登记处
  • 轮椅无障碍健身中心
  • 轮椅无障碍餐厅
  • 入口处通道光线良好
  • 入口无楼梯通道

客房服务设施

娱乐消遣

  • 42 英寸智能电视
  • 数码电视频道
  • 流媒体服务

居家般舒适

  • 空调
  • 带水槽的吧台
  • 熨斗/熨衣板
  • 纱窗

安心入睡

  • 防过敏的被褥
  • 羽绒被
  • 遮光窗帘
  • 床单

珍奢享受

  • 房内按摩服务
  • 阳台或露台

清洁梳洗

  • 淋浴设施
  • 肥皂和洗发水
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 免费 WiFi
  • 电话
  • 打印机
  • 电源适配器/充电器

餐饮

  • 厨师
  • 炉灶
  • 烤面包机
  • 厨具/餐具
  • 搅拌机
  • 拒绝一次性咖啡/茶过滤器

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • 节能开关
  • 旅行指南/推荐
  • 当地地图
  • 餐厅指南

特色

SPA

酒店内 SPA 有 3 间护理室，包括情侣室和室外护理区。服务包括深层组织按摩、热石按摩、运动按摩和瑞典式按摩。该 SPA 提供土耳其浴。提供各种护理疗法，包括芳香疗法、水疗法和脚底按摩。

费用和政策

其他项目

  • 全套早餐需额外收费，成人大约为 USD 17，儿童大约为 USD 7
  • 机场班车服务额外收费

游泳池、水疗和健身房（如适用）

  • SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。
此住宿提供灰水回收系统。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达

别称

The Waves Tulum Tulum
The Waves Tulum Aparthotel
The Waves Tulum Aparthotel Tulum

常见问题解答

可以免费取消我在图卢姆浪花酒店的预订并获得全额退款吗？

是的，图卢姆浪花酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

图卢姆浪花酒店有游泳池吗？

是的，有4 个室外游泳池和儿童游泳池。

图卢姆浪花酒店是否允许携带宠物入住？

是的，可免费携带狗狗入住。提供食物碗和水碗。

图卢姆浪花酒店是否有停车场？

是的。停车位数量有限。

图卢姆浪花酒店提供机场接驳班车吗？

是的，提供机场班车。

何时可在图卢姆浪花酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 正午。

在图卢姆浪花酒店及其附近有什么游览观光项目？

图卢姆浪花酒店设有4 个室外游泳池和全套 SPA 服务，还有蒸汽浴室和花园。

图卢姆浪花酒店配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

图卢姆浪花酒店周边区域环境如何？

图卢姆浪花酒店位于扎马，只需11 分钟步行可至两水公园。

关于The Waves Tulum的点评

点评

8.2

很好

8.2/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

6/10

1 晚行程

8/10

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.
4 晚浪漫旅行

2/10

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience
8 晚浪漫旅行

2/10

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.
4 晚家庭旅行

2/10

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.
6 晚家庭旅行

10/10

Excelente atención
4 晚行程

2/10

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:
4 晚行程

6/10

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi
1 晚浪漫旅行

4/10

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.
4 晚家庭旅行

6/10

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.
3 晚浪漫旅行

10/10

4 晚行程

4/10

2 晚家庭旅行

8/10

Pretty room, many good amenities and not too far from tulum centro.
2 晚浪漫旅行

8/10

Excellent customer service

6/10

3 晚行程

8/10

6 晚行程

4/10

1 晚行程

2/10

Awful I wouldn’t recommend it
7 晚浪漫旅行

10/10

Las habitaciones están nice,pero el hotel tiene las piscinas sucias,pintura descuidada no hay bar no hay restaurante todo lo tienes que hacer afuera y el taxi es costoso y todo queda lejos para ir caminando.no hay actividades en fin,yo no volveria a quedarme....el hotel tiene potencial para ser buenisimo pero alguién tiene que desear ponerlo a funcionar y ahora mismo no es el caso...la llave del cuarto hay que programarla todos los dias y el agua caliente se gasta en un baño........yo le doy 2 ☆ en general
7 晚家庭旅行

2/10

I stayed at this hotel last in 2023 and twice before that. The hotel has gone from a 5 to a -1. No one is keeping the grounds kept. Pool is nasty, bathroom is nasty, has stains on the walls. I didn’t even stay here this last booking. We walked into the room and walked right out and stayed somewhere else! Expedia is trying to contact them for my refund. The pictures need to be updated to what the hotel looks like NOW! No pool bar and I wldnt even put a dirty shirt into that pool. Staff told me that property management companies are fighting over the property and that one company does not care how the property looks because it still gets bookings by misleading customers with these pictures. DO NOT STAY HERE.
4 晚浪漫旅行

8/10

The room is very nice, well-decorated but poorly equipped (e.g. kitchen without saucepans or salad bowls). The jacuzzi and pool are not heated. The access road is full of holes and borders a shantytown. Stray dogs can bark in the middle of the night, before you hear the neighboring rooster crow. Despite this, we had a very good stay.
7 晚家庭旅行

10/10

1 晚行程

6/10

3 晚行程

6/10

3 晚行程

2/10

3. Upon arriving at The Waves of Tulum hotel, we were supposed to have breakfast included. We got breakfast on the first day and then nothing. No service at all afterward. I won’t even comment on the cleanliness of the place. The so-called spa we were supposed to have in our room was unusable. The pools were dirty. The sheets were stained. The shower was filthy. No one came to clean our room after the first day. I wrote to the person in charge who royally ignored me. The inventory gives the impression of being in a bankrupt hotel or even the essential services are no longer now, especially in terms of cleanliness. Don't trust the photos otherwise you risk being scammed like us. And in general, take your precautions when you go to this country! Very bad experience !
4 晚浪漫旅行