The room is too small for 3 adults. All beds are too soft. The adding bed is only a foldable bed and caused noises when people slept on it and turned body while sleeping.
Amazing! Allowed hour extra time for checkout, outstandibg customer service at front desk. Jun at the front desk even remembered me on my second stay! Great breakfast with honey that comes from hives on the top of the roof, great selection of New Zealand jams and freshky made pastries. Also have a hot breakfast buffet.
Elyse
Elyse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Outstanding customer service front desk!
Jun working at front desk helped with outstanding recomendations, the market, take city bus 8 to gondola, and he looked up bus times and showed us where to go on the map fir bus ($4 nz dollars round trip), alsi recommendations for botanical gardens
Elyse
Elyse,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
George
George,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Akashi
Akashi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Kwok Ping Winnie
Kwok Ping Winnie,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 24 日
Five star hell
I doubt I could have had a worst experience in a premium hotel with the manager chucking me out at 10 am with a phone call and this is there policy well there are better places to stay with more friendly staff and managers so would not recommend here
stewart
stewart,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
George
George,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 14 日
Stephen
Stephen,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 10 日
Maureen B
Maureen B,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 30 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 29 日
Close to everything
Brenda
Brenda,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Staff was very helpful. Stored my luggage for the day.
Jody
Jody,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Great staff, nice restaurant/bar and a great location. Bathroom is too small and only having instant coffee in the room was a disappointment as well as no smart TV. The gym was very tight. The laundry facilities were excellent and very reasonable at $2 per wash and $2 per dry.