可以免费取消我在加泰罗尼亚里维艾拉玛雅水疗度假全包酒店的预订并获得全额退款吗？

是的，加泰罗尼亚里维艾拉玛雅水疗度假全包酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店有游泳池吗？

是的，有5 个室外游泳池和儿童游泳池。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店是否有停车场？

是的，自助和代客停车免费。

何时可在加泰罗尼亚里维艾拉玛雅水疗度假全包酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。

在加泰罗尼亚里维艾拉玛雅水疗度假全包酒店及其附近有什么游览观光项目？

现场活动包括划皮艇、浮潜和水肺潜水，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和普拉提。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 5 个室外游泳池中任选一个畅游。加泰罗尼亚里维艾拉玛雅水疗度假全包酒店也拥有2 间泳池酒吧、2 间池畔酒吧和夜总会，以及私人海滩、桑拿房和蒸汽浴室。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店店内或附近是否有餐厅？

是的，有 10 家店内餐厅，提供本地与国际菜、海洋景餐厅和池畔就餐。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店周边区域环境如何？

从加泰罗尼亚里维艾拉玛雅水疗度假全包酒店仅需12 分钟步行可至Puerto Aventuras Marina (普埃尔托阿文图拉斯码头)，13 分钟步行可至绿洲海滩。

波多阿凡奇加泰罗尼亚里维艾拉玛雅水疗度假全包酒店住宿优惠| Hotels.com 好订网

Q: 加泰罗尼亚里维艾拉玛雅水疗度假全包酒店有游泳池吗？

是的，有5 个室外游泳池和儿童游泳池。

Q: 加泰罗尼亚里维艾拉玛雅水疗度假全包酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 加泰罗尼亚里维艾拉玛雅水疗度假全包酒店是否有停车场？

是的，自助和代客停车免费。

Q: 加泰罗尼亚里维艾拉玛雅水疗度假全包酒店配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

6/10 好

2025 年 10 月 24 日

Bueno

RAYMUNDO GABRIEL，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 21 日

Excelente todo

Jose Elhier，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 16 日

A gusto excepto que las opciones de los restaurantes especiales estaban todos llenos y el de hamburguesas no había opciones y muy desabridas. Por lo demás todo genial

Susana，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 26 日

me hicieron cargos a mi tarjeta NO AUTORIZADOS

Percy，6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 2 日

a little smaller resort so it made it easier to get fom one spot to another. Could use another pool or try and make some bigger. a lot of small children in the swim up bar pool and the near by "party pool".buffet food was good but not a lot of variety.

Scott，5 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 2 日

We just returned from our second year in a row at Catalonia Riviera Maya, and overall, it was another great vacation! The resort continues to impress with its beautiful setting, multiple pools, and plenty of bars and lounging areas to relax in throughout the day. The highlight, once again, was the service and food — the staff is consistently friendly and helpful, and the à la carte restaurants were outstanding. Special mention to the BLoved Restaurant, which was truly amazing, and The Grill, which served up some really great meals. One downside this time was that it was almost impossible to get reservations at the à la carte restaurants, even with Privilege status. Luckily, we managed to book a couple on the first day, but after that, everything was booked up fast. As for the room, it was okay — we probably won’t book one with a sofa bed again, as it wasn’t the most comfortable. We also had a couple of days without hot water, though the water temperature was still tolerable, so it didn’t affect us too much. Despite a few hiccups, the hospitality, food, and overall atmosphere made for a great stay. We’d still recommend this resort, especially for the food and service — just try to book your restaurant reservations as early as possible!

Pedro Alberto Rabaza，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

Third time staying at the resort.

Mario，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 25 日

CYNTHIA，8 晚行程

Travelocity真实住客点评

8/10 很好

2025 年 7 月 25 日

Our stay at the Catalonia was overall very good. The staff are amazing, truly made the experience better, especially Ivan at the steakhouse. The food was eh, your best bet is to make sure you have reservations at the restaurants for dinner every night, the buffet is mid at best. The pools were all warm. Granted, July is very hot there but I felt as if I had no way to cool down from the extreme heat, since the ocean wasn't very swim-able either. We stayed in privileged romance, which comes with many perks. I don't think I would stay here if we hadn't done the privileged room. Definitely worth paying a little extra!

Dominique，7 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

Juan，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

I loved that the staff was so friendly. They were on point. It was very clean. The food was good.

Joann，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 24 日

Everything was really great, the food and drinks were execrable t. The pool areas were clean. We stayed in the Privilege Romance room and it was great. We received a special dinner that we were able to pick our options and two complimentary 30 min massages that were wonderful. Highly recommend this hotel for couples and families.

Catherine，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 23 日

Our favorite place in Puerto Aventuras

richard，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 23 日

It was very friendly resort! 10/10!!

Samyiah Danielle，5 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 22 日

Everything was great, just perfect. The hotel was good, and the service was excellent. However, I didn’t like the sea because there were a lot of seaweeds, and it was almost impossible to swim. That was the only thing I didn’t like.”

Inna，8 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 7 月 19 日

Everyone but guest services was helpful. We kept trying to upgrade with no support. Even the guest service person walked away said talk to someone tomorrow. Will not be coming back!

Christina，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 19 日

Muy mala antencion de un argentino de animacion

Enrique，2 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 17 日

Friendly staff, safe and pleasant location. The food was great, drinks also very good. The rock show was entertaining. Especially good for families.

Peter，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 14 日

Jennifer，4 晚行程

Expedia真实住客点评

8/10 很好

2025 年 7 月 13 日

Our stay at Catalonia Riviera Maya was great overall! I went with my family and husband. It was my parents’ first time staying at a resort in Mexico and they had a great time! Personally, this resort was better than the last Mexican resort I booked. I recommend paying extra for Privilege because of the extra perks - worth it! We stayed in one of the Privilege suites which was large and overall well-maintained. Some of the sliding doors seemed to be in need of repair though. Despite this, we were satisfied with the overall condition of the rooms and property. The staff were mostly accommodating and hospitable. Unfortunately, during check-out, we had an unsatisfactory experience. The front desk person who was helping us asked us for the beach towel cards; however, the towel staff that we gave our cards to on our first day didn’t return them to us (so we assumed they keep it and we get new ones later). When we explained this to the front desk staff, he told us to go back to the towel hut (a distant walk from lobby) to recover the cards as it was 30 USD per “lost” card. Our pickup van had already arrived so I told him that we wouldn’t be able to do that but he shrugged, said we were told about lost cards upon checkin (we weren’t) and told us we had to go get them ourselves. The female front desk staff next to him took over, called guest services/the towel hut, apologized, and sent us on our way - we’re thankful for her (didn’t get names but we checked out at 11:50 AM on July 7).

Rasia Juana Paula，3 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 7 月 11 日

La comida no es tan buena ni la atención, cómo mexicano no te tratan tan bien

Demian，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 7 日

Excelente hotel vale la pena pagar por el priority

Juan Carlos，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 5 日

Sanela，7 晚行程

Expedia真实住客点评

6/10 好

2025 年 7 月 4 日

Service, especially the front desk staff, check in and out process - is VERY poor. They put wristband on and dont explain what you get, and why. At checkout I asked why was mine orange when most others were purple for privilege, and they said: its because Expedia gives you extra rewards and perks. Would be nice to mention at checkin. Lady barely even looked our way as we came up, was looking annoyed by our presence, and was just not nice. I didnt want to ask a question because I didnt want to annoy her. Hotel lets in locals with a day pass, which they are not equipped to handle. Pools were overcrowded and filthy at times. Someone took one of our towels and they wanted to charhe me $30 at checkout for it, but forgave dt AC leak which I had to fight for. Buffet seating staff was rude at times when they saw us switch a chair (it had bird poop on it, a lot of chairs did since birds do fly in). We had a conditioner leak in the room our last evening there, leaked all over where our shoes were, so we drove back in wet shoes. Try to avoid the 4th floor because the ac can't cool it down to your desired temp, and the balcony area roof is fallen apart thanks to wind and birds so our swimsuits got wet with every rain. My brother stayed on 3rd floor and the balconies of the 4th covered them. As to the positives - sportsbar was really cool to hangout in, the food was really good, the privilege rooms were really nice in size and closet space and just all over comfy!

Dmytro，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 3 日

Kara，7 晚行程

Expedia真实住客点评

加泰罗尼亚里维艾拉玛雅水疗度假全包酒店

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