Second they gave me QR code for restaurant booking, i tried to book reservations but every single restaurant was not available. Open buffet wasn’t good quality and restaurants are scam. They say they have 7 restaurant options, so if you want to eat only cheap open buffet get this, otherwise find some other place
Barbaros
Barbaros,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
El hotel bien Y chiquito
El personal muy amable la instalación bien pero falta renovación y un ruido permanente del ac
Viridiana
Viridiana,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Excelente hotel Riviera Maya
Hotel muy bonito y el trato del personal muy bien recomiendo comprar el paquete exclusivo ya que tiene acceso a todo
Yuri
Yuri,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 31 日
I like the hospitality service, all staff are friendly and helpful, the rooms need to be updated not enough plug-ins as needed lots of broken plugs
Bounthanome
Bounthanome,6 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 31 日
There were lots of dirty and ugly mouses and i have bad feeling to face with them every day
ashkan shafiee
ashkan shafiee,5 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Barbara
Barbara,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Nos encantó este resort: el estilo y la estética preciosos, los jardines con animales y plantas muy lindos también, el arrecife accessible desde la playa muy conveniente y lleno de peces tropicales.
Algunas cosas que mejorar: la reserva de restaurant online, día a día, era complicada y casi imposible. El servicio de atención al huésped no fue amable ni efectivo.
Juan Esteban
Juan Esteban,14 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
Look somewhere else for your money
Could not get into restaurants any of the days. Asked to pay more to upgrade, had to wait 3 days, and I stayed for 4 days. Food was not good, not hot, not flavourful. All the chairs were reserved before 8am
Deb
Deb,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Great place
Ibrahim
Ibrahim,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Curtis Gearld
Curtis Gearld,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 26 日
I absolutely love this place. The only downfall is that they don’t have a real beach, but the rest is beautiful and the staff is wonderful and there’s enough food options to keep everybody happy.
Jacquelyn Kaye
Jacquelyn Kaye,7 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
The resort is verybaccomodating to allergies. The disabled stalls are not quite large enough but the walkways and ramps were quite good. I like being able to use both resorts but the buffet at this resort has more options. Food was always fresh and tasty!
Jacob
Jacob,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Julio Rafael
Julio Rafael,10 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
Sofia Marie
Sofia Marie,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Awesome resort. Friendly staff. The only negative are the food choices and the ability to book Ala Carte
Syed
Syed,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
Cons:
The dinner reservation system isn’t great. We managed to get the steakhouse and the Mexican restaurant, but could not get the Italian, and that’s waking up at 8am every day to try and book one.
Had my pool towel stolen one day from a random person, and it was a task and a half to get another towel card.
Bathrooms weren’t the cleanest around the resort.
Pros:
Staff were super inclusive and interactive.
Everything is within a reasonable walking distance.
The restaurants had good food when you got into one.
Lots of things going on during the day that you could participate in.
Night life was fun, lobby bar was always the place to be, nightly shows, nightclub and the sports bar.
The community does have things to do in it and not a far walk away.
Brayden David
Brayden David,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 23 日
Taylor
Taylor,11 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 23 日
Emily Amanda
Emily Amanda,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Love love love
Kassidy Leigh
Kassidy Leigh,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 21 日
I had jewelry stolen and we did NOT receive the upgraded VIP options as listed other than one privileged dining option
Christine
Christine,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
They were so accomidating for our family of 9 go outa there way to help with what ever it is.Resort was clean friendly!!!!
Dustin
Dustin,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
Nice location
Staff super friendly
People smoked everywhere
Couldn't get a dinner reservation in any of the 5 restaurants. Key didnt work for 2 days and the pools are failry small and can use a bit more cleaning.
Food was good, the staff was super friendly and very polite
aviv
aviv,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
The property is beautiful as well as the staff. Very welcoming and cheerful! The drinks are amazing along with the food options. For someone who has never been to a resort I would recommend getting someone from staff to physically show you around because there are lots of places to go.