Wonderful and Alaska style hotel,but we wait shuttle for 45 mins in the airport,they serve by booking ,so i think better book before you go.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Chad
Chad,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
Never again-two nights of pain
The beds were incredibly uncomfortable. Old cheap spring mattress that felt like laying on a bed of nails. The couch was only a slight improvement. Every piece of furniture was extremely wobbly and needed to be handled with caution.
It’s unfortunate that the hotel has their bookings go through a 3rd party. My dates got changed, somehow, so I would’ve had to pay a $220 fee just to fix the dates. Additionally, hotel.com had horrible photos, for the less expensive rooms, which I feel is a ploy to get people to book the more expensive rooms as those were the only ones with actual photos of the suites.
Sheila
Sheila,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Never have a problem.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 18 日
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 17 日
Nestor
Nestor,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Kimberly
Kimberly,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Horrible customer service
I called 12 hours before arriving to cancel a staycation do to a sick child. Apparently my trip wasn’t cancelled then, i couldn’t claim my hotel insurance to receive my money back because i kept my sick child home instead of going to the hotel. When hotels.col reached out to the hotel for a reimbursement they were told no multiple times. Don’t think residents should be treated that way, or anyone who did the right thing and kept a sick child home. Especially when I purchased cancellation insurance.
Then, the insurance policy couldn’t reimburse because the hotel refused to cancel my stay and marked me as a no show because it takes 24-72 hrs for them to inform you if you qualify for refund. So, never cancelled my stay and I’m out $370 for trying to do a fun staycation with a pool with my children. Horrible customer service
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Steven
Steven,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
The hotel was in good shape l. It was clea. And
Jeremy
Jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Willie
Willie,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Adam
Adam,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Hannah
Hannah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Not worth it!
I rented the 2 bedroom suite but apparently it flooded but no one called me to tell me that? The beds sagged in the middle, furniture was extremely uncomfortable and breakfast was over and done very quickly. Staff was nice but I won’t be staying there again especially for the price I paid!
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Stay
I enjoyed my stay. The bed is old and
May need updating or replacement. Other than that I enjoyed my sat at
Ronald
Ronald,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Sally F at the from desk was great!
Jacob
Jacob,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 2 日
Gilbert
Gilbert,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
Would stay again
Overall stay was good. The beds were comfortable, location is good, free breakfast, rooms were clean. I wish the fans would have been clean as they had lots of visible dust on them in the room. We struggled with the heat and air for about a day and maintenance came to change batteries and it was fine after that. We attempted the pool but I think there was a party going on and it didn’t look very clean do we decided not to. All in all I would stay again.
真实旅客
6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 17 日
Kenneth
Kenneth,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 8 日
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 5 日
Not the worst but not the best
The corners were dirty, the bed was broken on one side, and the dishes and cabinets were not so good. Breakfast had fresh fruit and all the usual continental things and was tasty. Pretty quiet for the most part.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Carpets in hallways are a little worn and were a little dirty.