The front desk was completely unhelpful about everything, starting with check in. This was our second year staying here, and this year was a complete departure from year one. As I said the front desk made us wait until 4.00 to check in even though I called the night before and requested then and throughout the day of. Even if they couldn’t have the room made up for an early check in they were hostile about our wanting that —saying we’d be getting a free room. We offered to pay and still nothing. Every time we approached the front desk dori g our four night stay we were met with frowning “help”. Isn’t hospitality 101 to at the very least offer a smile to the paying guests? It was so so unwelcoming. The room was clean but needed new paint and the bathroom was tiny. It was done tbh out of a tenement house. The towels—tiny, old, and far too few. We paid almost $500 a night. For Pompano that’s high, and yet it felt in some ways like a dingy motel (which are plentiful in Pompano). The beach help—friendly and so nice. They made the stay. Still, the dinginess of the old paint, the weird moldy smell throughout the hotel, ridiculously small bathroom and 75$ motel towels on top of the u friendly and unhelpful front desk make this place one we will never return to. It could be so much better!!!