Not to pre-pay otherwise you can only get a room not satisfy to your will, for example, air condition was so weak that you could not feel cooling of any kind; TV had only very few stations and all in Italian or German. Reception desk opens only after 6:30 am so everything has to be settled a night before if you have to leave early.
Front desk people , however, were friendly and helpful!
Factually, it's easy assessable, just next to the tram station. Owing to this location and a bar next to the hotel, it's quite noisy till midnight. Neither air condition nor cooler facility is provided, so it's quite hot under the temperature of 30+. both lobby & rooms are old decorated but acceptably clean.
Psk
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
MARIA CECILIA
MARIA CECILIA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Fantastic stay
Everything was perfect. Staff, location, breakfast, wifi, cleanliness, shower, bed and Lugano itself. Would definitely recommend!!
Tiril
Tiril,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Sehr gut gelegenes Hotel
Sehr gut gelegen, freundliches Personal, schön, sauber.