Most of the staff are friendly and helpful, but some are a bit cool to Asians.
Th location is a bit far away from downtown, but very accessible to the light railway station.
A very nice hotel. By London standard, the room is spacious. Hotel staff particularly the reception people are very friendly and helpful. Convenient location and quite close to the underground train station.
KW
KW,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Gillian
Gillian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
So friendly the staff
We stayed here for our kids birthday trip, travelled down from Scotland and right away the staff were so good with the kids and made them laugh so much. They were excellent. Aaron especially took time to really chat to the kids he was brilliant. Friendly front desk staff always smiling. Bar man with skin head and beard was also so great with us all. Excellent stay will be returning on our next trip.
Drew
Drew,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Lindsay
Lindsay,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Jessica
Jessica,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 19 日
Family London break
Family stay in London. Like this hotel as very convenient for the shops/restaurants/train & tube stations.
Staff always very helpful particularly the bar staff. Rooms were spacious & beds comfortable. Our room temperature was warm despite the room temp controls being on the coolest setting this was the only downside.
Donna
Donna,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
S
S,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Excellent service
We booked this hotel for a surprise for our daughter’s special birthday. We advised the hotel of her birthday and they very kingly upgraded her room, had Prosecco, cake & good wishes in the room upon arrival. The room was also ready early. We appreciated this and it really did make her feel very special and added beautifully to her birthday. Thank you so much!
Francesca
Francesca,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Jennie
Jennie,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
Lacking in Catering facilities within the premises and the tidiness of the room requires attention.