We booked two rooms, I asked the receptionist at check in if she could put the rooms close to one another and she said she can’t do anything since rooms were pre-booked (she lied) so she gave us 2 rooms on the 3rd and 2nd floors. The first room on the 3rd floor we walked into there was a burn mark on the counter as you walked into the room, there was a random screw that was poking out of the side of a floor cabinet, an old smoothie from the previous guest was found in the freezer, and the beds had old sheets from previous guests that was just reused cause it had dirt all over the beds. Second room on the second floor had a German roach in the bathroom. So I went down to the lobby and the receptionist said they can only change 1 room (didn’t wanna push the issue cause it was late and I was tired from driving) so we got a 2nd floor room cause the 3rd floor room was filthy and we were able to get a room across from each other. The replaced room was cleaner but had no microwave and when I asked the receptionist if they could put one in, her reply was that maintenance staff is off work the weekend and any type of room servicing will have an extra fee. At the rate I paid for two rooms I could’ve gotten a better hotel, the only thing this hotel had going for it was the distance from the venue we were attending the event at. Do yourselves a favor and pay a bit more for the comfort you deserve.