We checked in on 7/26/25 and were in the room for less than an hour before frantically packing up and leaving. There were multiple bed bugs in the headboard of the bed. See pictures. We went to the front desk to let him know of the situation and I asked for a refund. He told me only the manager could issue a refund and I would receive an email from them. I still have not received any communication from them, and the charge went through on my card. DO NOT STAY HERE. In addition to the infestation of bed bugs, the building is just outdated and the room was dirty. The TV also did not work.
Leanne
Leanne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Awful front desk service
Had to wait at least 20 minutes for someone to come to the front desk to check us in when we arrived and the shower had very low water pressure!
Lowell
Lowell,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 12 日
Don’t go
Just driving by the property I then refused to go in. Looks like a mess, not kept up with. Didn’t seem safe. I booked a different hotel and quality wouldn’t do anything about even a partial refund.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Cucarachas
La expectativa no eran muy alta al llegar al hotel al entrar al
Cuarto el mismo lucia limpio pero al pasar al baño encontramos cucarachas y pelos en la ducha, eso es limpieza básica
Jennyfer
Jennyfer,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
Madelyne
Madelyne,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Meh
Our room's ac unit did not go below 70 so it was extremely hot. Also our tv failed to work.
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
Trina
Trina,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Very great location
alfredo
alfredo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Maria
Maria,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Jordan
Jordan,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 26 日
The person at the desk was rude !!!
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Ocneal
Ocneal,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Ashley
Ashley,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Rooms were decent. I had to change rooms because the linen on one bed had hair and crumbs, and a bug was on the other bed. There was a stale mildew smell in both rooms. I didn’t like that my room was near one of the doors that leads to the parking lot. There was a lot of in/out by others and each time the door would slam which was annoying. There was a strong smell of marijuanna present.
Rose
Rose,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 3 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 1 日
Very noisy, we were placed in the room right above front desk but I believe everywhere was the same noise, when people checking out you can hear neighbors in the room. Also small bugs found. Small roaches found in the bathroom and in the bedroom.
Couldn't use TV in the room. No streaming allowed. Nonsense. Overall OK beds OK. Noise and TV biggest issues here.
ANTONIJA
ANTONIJA,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 31 日
The staff was really nice
imani
imani,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 31 日
andrea
andrea,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Joseph
Joseph,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Everything was goos
Judy
Judy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 24 日
The hotel appears to have been recently updated inside each room. The decor is pleasing. Outside still needs a little sprucing up, but there is a pleasant pool area to sit even if you don’t want to swim. However street traffic is noisy. Staff are very friendly. Rickey’s restaurant across the street is a sports bar. We ate dinner there. Service was excellent. Ultimate nachos were so good. Prices were very reasonable.
This is a good stop pre-cruise with free shuttle from the airport and to Port Everglades.
Evelyn
Evelyn,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 22 日
Norberto
Norberto,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Gina
Gina,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 20 日
This was one of the worst experiences I have ever had with a property. The front desk was unnecessarily rude and the room was intolerable. There were unwashed towels, bugs on the wall, food and fingernails under the bed, etc. The room had a strong smell of mildew and everybody that was in this room (for less than an hour) began having nasal and respiratory issues within 24 hours of being present at this property.