When I arrived at the hotel, I stood at the reception desk and was told "4pm" without even asking what I wanted or how they could help me! I arrived at the hotel at 3:40pm, hoping to check in or at least drop off my luggage so I could go out to eat. I had a 7-hour trip from Rhode Island and was tired and hungry. I wasn't begging; I just needed some amenities from the staff. The room was clean, as was the bathroom. My only complaint was that it didn't have curtains, and you had to wake up at the sunrise, which, by the way, was at 5:53am. The best thing about the hotel was its location.