Arriving after midnight with family thus airport pickup (w/ surcharge) was arranged in advance via the hotel.
Very smooth pick up and check in service. The staff is very kind and attentive. The 2-bedroom booking is very spacious, making my kid and my mom very happy. The breakfast was good, including the signature Pho.
The hotel is close to the lake and there are some good restaurants/cafes nearby. Bit far from city center but the hotel provides free shuttle service going downtown. Highly recommended for families who want a lay back vacation experience.
Very family friendly, lovely peaceful location away from the hustle & bustle of the city. Great large play room & playground for toddlers. Excellent breakfast spread and lovely waiting staff & chefs. Good blackout curtains in the bedrooms. Useful free shuttle bus into town. They alllowed us early check-in which was great. Negative points: Our prebooked airport transfer was 15mins late to collect us at the airport, and the guy we told at reception once back at the hotel didn't care at all. Sketchy wifi in our room. Hotel booked us into a very average day trip to Hoa Lu/ Tam Coc, saying we'd be back at the hotel at 5.30, but in fact it was after 7.30, the guide wasn't sure why they would have told us that. It was a very very average trip & overpriced, terrible restaurant. We thought we were paying a premium with the hotel to guarantee a decent trip. Other than that, excellent hotel, highly recommended
Calvin
Expedia真实住客点评
8/10 很好
2016 年 11 月 14 日
有點遠,巴士疏
Yuk yee
Hotels.com真实住客点评
8/10 很好
2016 年 11 月 14 日
整體亁淨舒適,但巴士班數少,地點有點遠
Yuk yee
Hotels.com真实住客点评
10/10 绝佳
2015 年 8 月 10 日
Staff at reception / front desk is extremely helpful and proactive in offering the service. Despite of the change of front desk staff due shift, all of them knew my special request so well. This demonstrated the good communication among the staff.
真实旅客
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 9 日
HUbert
HUbert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 8 日
Tout est très très bien, personnel incroyable, room service et petit déjeuner impeccable, salle de sport et piscine au top.
HUbert
HUbert,7 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 31 日
Menachem
Menachem,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 30 日
Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.