i would like to complement Carlos. He was the concierge that was at the hotel when we checked in. He was one of the highlights of our stay. He definitely made our stay enjoyable as he made sure we knew our way around places to eat. He even booked a dinner for us for one of the best seafood restaurants to eat in the area. I had some issues with the staff at the Kin-ha club and he made sure he made us feel heard and sent us a bottle of wine to make up for the shortcomings of the staff at Kin-ha,
The Hotel was nice and small. Just what we were wanting. Room was clean and overlooking the water. We had plenty of ocean view and was very relaxed during our stay.
We will come and stay at Casa de los Suenos again for sure.
Anna
Anna,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 6 日
Nice charming place
Nice charming place. Good location with Kin-ha (which could also need a small renovation).
Bikes though needs to be upgraded - dangerous, screaming for service :)
Thanks nice days
kjell
kjell,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Top notch
Amazing hotel on a beautiful island.
Elizabeth
Elizabeth,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
아름다운 바다를 볼수있고, Kin-ha비치파크를 이용할 수 있습니다. 카를로스는 친절하고 유쾌합니다. 북쪽 해변에 가려면 골프카트로 십오분정도 걸리는 것이 유일한 아쉬움이지만, 조용하고 평화로운 분위기이기 때문에 괜찮습니다.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 28 日
The hotel is lovely, low key and quiet. The hosts, Carlos and Roger, are so welcoming and helpful. The view is beautiful as claimed. And the on-site restaurant is terrific. Breakfast, lunch and dinner. Besides, breakfast is included with lots of delicious options. There are also a few walkable dining sites around the property. If you are looking for a restful vacay, this is the place!!
Lynda C
Lynda C,5 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 19 日
The place is beautiful but won’t be staying there again.Told the guy at the front desk that our main room light was not working, he said he would fix it and never did, we were there for 4 days we only had light in the kitchen area and restroom.We were told breakfast was included then at check out they charged us 50 USD for breakfast. I knew somethings weren’t included in the free breakfast but we would pay extra plus tip every time. We didn’t have time to find out why they were charging extra since our taxi was waiting for us outside to take us to the ferry. Disappointing
Doricela
Doricela,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
We love the Case de los Buenos. Best people. Beautiful property. Carlos is the best.
Gary
Gary,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
The concierge/doer of all things, Carlos, was truly amazing! Always cheerful and helpful. He was amazing!
Service/staff at restaurant was pretty slow but nice.
Leslie
Leslie,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 13 日
Oceanfront property. Nice hotel with friendly staff. Average food in restaurant. No elevator and many steps. Noisy air conditioner and fan. Not close to downtown (north island) so an option is to take the city bus into downtown Isla Mujeres (costs 20 pesos) vs. a taxi.
Francine
Francine,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
This is a fantastic hotel. It has an amazing open air lobby with infinity pool that overlooks the ocean. Then you can go down to the restaurant right below it which has more pools and a fantastic area to sit and a long pee which you can snorkel off of.
JASON
JASON,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Brian
Brian,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 18 日
Drew
Drew,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
This hotel lives up to its name. House of dreams.
Monika
Monika,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
This is such a beautiful place to stay, The hotel is so well maintained and artisticlly decorated. I loved the beautifuk setting overlooking the ocean and the wonderful KinHa beachclub that guests have access to.
The staff was ever so attentive and Chris the GM was excellent. He was able to arrange our golf cart rental to be waiting at the hotel for us. Made us feel so welcome, we felt like old friends. He upgraded us to a magnificant room that I truly never wanted to leave.
Best of all the house dogs and cat Marvin, Nina and Maggie always made my day. I have so many photos of my Isla pet friends.
I have been taliking about Casa de Los Suenos to all my friends and family encouraging them to visit. I cant wait to go back. We will plan a longer stay for more dreamy relaxation.
Monika
Monika,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Mauro
Mauro,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Umit
Umit,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 13 日
Richer
Richer,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 11 日
Lovely little hotel on the quieter side of Isla Mujeres. Staff was very friendly and helpful, yet let us do our thing. Best sunset views from their property. Kin Ha, the restaurant and beach area was very good as well! I would stay here again.
Ellen
Ellen,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 7 日
samantha
samantha,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Lovely little hotel with accommodating staff. Pleasure to interact with such friendly and hardworking people.
Daniel Patrick
Daniel Patrick,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Jesse
Jesse,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 13 日
The one thing that was a bummer is the phone in the room didn’t work. The staff knew this too.
Michelle
Michelle,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 8 日
This is now my favorite in Isla Mujeres. Chris and Roberto took great care of us. Jorge and Jessica made every morning the most beautiful and delicious breakfast. I consider them friends now and can’t wait to go back.