Was everything I was looking for in vacation! Love the new remodel! Been here prior to the remodel and love the new vibe!
Nicole Gwen
6 晚结伴旅行
10/10
Staff were friendly and professional. The resort was well maintained and made you feel like you were in a private oasis. I would definitely return to RIU Negril.
Vanessa
4 晚家庭旅行
10/10
Donnesha Yvonne
4 晚浪漫旅行
6/10
The property was average in most respects:
1. The check-in was with glitches showing a lack of proper planning. I had to wait three hours to get a room, as they assigned to me the one room that was probably cleaned last.
2. The staff ranged from surly and abrupt to overly friendly, you never knew what you were going to get when approaching someone. I attribute that a a lack of training which leads to a lack of professionalism.
3. The local store was outrageously overpriced. I paid $34 for a bottle of sunscreen that costs $8 on Amazon. It is not as much the money as it is the feeling I was getting that I was being ripped off.
4. On the positive side the food and food service was good, lots of variety, the food looked fresh and was well prepared.
mihai
5 晚行程
8/10
Jacqueline
6 晚行程
10/10
J'Nequa
3 晚行程
10/10
The property had just completed an extensive renovation in December and was in great condition. The staff was mostly very friendly and helpful. They would go out of their way to help you. Enjoyed my vacation very much.
Peggy
6 晚结伴旅行
8/10
Joseph
7 晚行程
10/10
Loved how accessible and quiet the resort was, while also being vibrant and fun! Truly one of Riu’s best! Everyone was spectacular.
David
3 晚浪漫旅行
10/10
Everything was perfect!
Jennifer
5 晚家庭旅行
8/10
Michael Thomas
7 晚行程
6/10
Worker’s were rude. The ladies in the coffee shop and the staff at the reception area bar were amazing. The staff at Bobs bar were terrible!!
Kristi
7 晚浪漫旅行
10/10
The staff was very helpful and courteous. Dining options were great. Entertainment and activities were wonderful.
Irene
4 晚结伴旅行
8/10
I only dislike the fact that there's NO elevator.
Shermane
5 晚行程
10/10
I enjoyed myself at hotel RIU Negril, especially the swim aerobics with Shanalee and how she engaged us to participate. I would come back just to see Shanalee and do swim aerobics with her, Shanalee really worked me out and taught me a few exercises that I can use at home. I plan on coming back and would love to see Shanalee at Hotel RIU Negril her energy is indescribable and she makes you want to follow her all day and do everything she do. I love how Shanalee would come find me and tell me what’s going on for the day and make sure I come participate which makes being at hotel RIU Negril that much nicer, I am a person that likes to be acknowledged on vacation and Shanalee did just that made me feel extra special during my stay and for that I will be back.
Jenine
5 晚家庭旅行
8/10
Lori
6 晚结伴旅行
10/10
Property was well maintained. Staff were friendly. The gym area could have been better equiped but everything there was fine. Food was good. Room was great. Loved the property.
Robert
7 晚浪漫旅行
8/10
Overall our experience at the RIU Negril was good. This was our first family all inclusive trip. There were other kids there but not many. Was hoping for more activities to keep the kids busy so us adults could have fun as well. The swim up bar is where the fun usually happens but does not allow kids so we could not really enjoy it much. The food options were ok but menu selection was slim at the restaurant that required reservations. The biggest down fall was needing reservations at restaurants but not being able to make them until 48 hrs before. The first two days we had to eat at the buffet or sports bar which was ok but nothing great. Even when we did have reservations there were plenty of open tables so people coming in that day could have eaten there. Personally would have liked to see more restaurant choices.
We did the catamaran cruise that took us snorkeling and then Rick’s Cafe. That was fun and the snorkeling with the guide was nice but not for young kids. We paid for our 10 and 13 year old and they didn’t end up going because it was a far swim and we were not comfortable having them be that far from the boat.
All the staff was great and was very accommodating. Bar tenders were awesome. They kept it fun and kept the atmosphere energetic, especially our boys Nicole and Tyrese. They rocked it! Also, the activities crew was fun and did a great job, especially BRYAN and Pineapple. Really can’t say anything bad about anyone. They all were great.