Located close to María Desatadora de Nudos Sanctuary, Hive Cancun offers a serene escape with free continental breakfast and an onsite spa for massages, body treatments, and body scrubs. Relax by the outdoor pool or stroll along the nearby Puerto Cancun Marina Town Center; unwind at the coffee shop/cafe or bar with helpful staff always ready to assist.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Free breakfast
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Fitness center
Steam room
Room service
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Communal living room
For families (6)
Kitchenette
Television
Terrace
Daily housekeeping
Espresso maker
Elevator
The current price is CNY521
CNY521
CNY685 total
includes taxes & fees
May 19 - May 20
Why we love this property
Work and wellness blend
This hotel balances productivity with coworking spaces and in-room desks. After hours, indulge in spa treatments, massages, or visit the steam room.
Tantalizing taste options
This hotel boasts a restaurant, cafe, and bar where culinary adventures await. Free continental breakfast adds a delicious start to each day.
Spa serenity
This hotel boasts a full-service spa with couples treatment rooms. It features massage options, a steam room, and a fitness space to relax and recharge.
Plaza La Roca Shopping Center - 7 min drive - 4.2 km
Pabellón Cumbres Shopping Center - 7 min drive - 4.6 km
María Desatadora de Nudos Sanctuary - 9 min drive - 4.9 km
La Gran Plaza Shopping Mall - 11 min drive - 6.1 km
Getting around
Cancun Intl. Airport (CUN) - 13 min drive
Tulum Intl. Airport (TQO) - 143 min drive
Restaurants
El Fish Fritanga - 3 min drive
Ah cacao - 15 min walk
Kaalau Restaurante - 19 min walk
McDonald's - 4 min drive
UNI By Batta Sushi - 1 min walk
About this property
Hive Cancun by G Hotels
Hive Cancun by G Hotels puts you within a 10-minute drive of María Desatadora de Nudos Sanctuary and Plaza Las Americas. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body scrubs, or body treatments. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and airport proximity.
At a glance
DONE
Hotel size
61 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Communal living room
Fitness center
An outdoor pool
Shopping mall on site
Full-service spa
Steam room
Lockers available
Accessibility
Elevator
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Food and drink
Mini-fridge
Kitchenette
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.93 per accommodation, per night
Service fee: USD 3 per accommodation, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hive Cancun Hotel
Hive Cancun Cancun
Hive Cancun Hotel Cancun
Frequently asked questions
Does Hive Cancun by G Hotels offer free cancellation for a full refund?
Yes, Hive Cancun by G Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hive Cancun by G Hotels?
Yes, there's an outdoor pool.
Are pets allowed at Hive Cancun by G Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hive Cancun by G Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at Hive Cancun by G Hotels?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hive Cancun by G Hotels?
No, this hotel doesn't have a casino, but Dubai Palace Casino (9-min drive) and Royal Yak Casino and Sports Book (9-min drive) are both nearby.
What is there to do at Hive Cancun by G Hotels and nearby?
Hive Cancun by G Hotels has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hive Cancun by G Hotels?
Yes, there's an onsite restaurant.
Does Hive Cancun by G Hotels have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an espresso maker and cookware.
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Reviews
Hive Cancun by G Hotels Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Amenities
8.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The property's pool and hot tub areas were great, with many guests praising their cleanliness and relaxing atmosphere. (18 reviews)
The hot tub was a highlight, with many guests enjoying its relaxing experience and some even mentioning it as a standout feature. (7 reviews)
The spa facilities, including sauna, steam room, cold pool, and gym, were a highlight for many guests. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Airport
Restaurant
Location
Food
Breakfast
View
Shower
Taxi
Reviews
Verified
8/10 Very good
Feb 4, 2026
Clean, rates were good service excellent
Sheila
Sheila, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Very nice hotel, the room is beautiful and clean. A very comfortable and soft bed, and clean bedding. The staff was extraordinarily nice, and was able to accommodate me with a bit of an early check-in. Would definitely stay here again.
Norma
Norma, 1-night trip
Verified
8/10 Very good
Jan 3, 2026
Good stay, breakfast needs to be worked on
Oluwatomisin
Oluwatomisin, 4-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Our stay was excellent. We had to book the hotel last minute, and everything exceeded our expectations. The service was outstanding, and we were very well taken care of — I believe by Angel, who was incredibly kind, attentive, and helpful. He truly made our stay even better.
We would definitely stay here again.
Leandro
Leandro, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Great staff very friendly amazing place
Abhishek
Abhishek, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Located closely enough to the airport. My room was nice, I only travelled down for a doctors appointment so I didn’t really tour the property or the facilities to comment on those. I go down a few times a year and this is the only hotel I’m willing to rebook
heather R
heather R, 1-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Very great and classy place. Great for the price! Many restaurants available nearby. Great staff
Seth-Emmanuel
Seth-Emmanuel, 4-night trip
Verified
8/10 Very good
Dec 8, 2025
The hotel is in a good location, had to change rooms during my stay because the lights werent working and the doors didnt lock on the patio or the front door, spent the first night like this and was moved the next day
Dhielya D
Dhielya D, 3-night trip
Verified
8/10 Very good
Jul 21, 2025
Staff was friendly and helpful
durba
durba, 4-night trip
Verified
6/10 Good
Dec 2, 2025
The room was nice and comfortable. The staff was very accommodating. I wasn't told that the pool was not available for use. And the location was noisy and required a car or taxi to get around with little to no amenities in the surrounding area.
Jerry
Jerry, 1-night trip
Verified
6/10 Good
Sep 12, 2025
As an Airbnb style stay, they didn’t really have pots to cook with. Breakfast was mediocre and restaurant was not good although the staff are very nice and sweet
GERTRUDE
GERTRUDE, 5-night trip
Verified
10/10 Exceptional
Jan 27, 2025
Staff was very Friendly
jamera
jamera, 1-night trip
Verified
8/10 Very good
Dec 28, 2025
Great stay for a single night but wouldn't enjoy as a vacation spot. Pros were the onsite restaurant, friendly staff (all but one in our stay), nice spacious room layout (we were in jr King bed suite). Cons were the pool and hot tub temperatures and location/view were uninviting, they ran out of clean towels and all guests were told they had to wait until 10am the next morning, this seemed to be a nirmal situation by their response. BTW there is a superstore one block down so guests were told they could go purchase new ones. The overall views from the hotel could be underwhelming though there were a couple of angles that were good for a nice picture.
Again, very good for a very short term stay that doesn't include enjoying the pool options.
Nneka
Nneka, 1-night trip
Verified
8/10 Very good
May 13, 2025
Hive hotel good place to stay
Hive hotel is well located between airport and hotel area
Rooms are very spacious, clean and quiet
Easy access if you are driving
Hotel was remodeling their main restaurant and were offering service in an improvised area by the pool serving food either in lower coffee tables and or under the sun
Besides this issue with the restaurant, everything else was great!
Emilio
Emilio, 1-night trip
Verified
8/10 Very good
Feb 11, 2025
Nice safe area. Nice shower and hot tub
Brandy
Brandy, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
The staff were so friendly, anything we needed they were attentive. We also got our room upgraded for free with its own pool and a 7/11 nearby was such a convenience. The only disappointment was that they were renovating the forth floor so most amenities weren’t available.
Keisha
Keisha, 4-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Excellent but location too far from downtown
Nancy Carolina
Nancy Carolina, 7-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Friendly and welcoming service - very understanding staff
Shayal
Shayal, 1-night trip
Verified
6/10 Good
Oct 6, 2025
The hotel overall is nice. It has a nice view from the balcony and the bamboos for the hallways are also good for taking pictures. However just like most of Mexico they keep trying to rip you off because you are a foreigner. The intercontinental breakfast is just juice, bread and some fruits. Limited food choices on the menu. The area isn’t the best for tourist as the Ubers were finding it difficult to find the hotel and everything (the strip) is 30mins away.
Bridgette
Bridgette, 5-night trip
Verified
4/10 Fair
Oct 23, 2025
Well to start, It’s not in a great part of town and the traffic noise is constant. Then the first day they ran out of caffeinated coffee for the rooms so I had to get dressed and go to the restaurant to get coffee in the morning. Fortunately it’s next door to a 7-11. The dining area is open air so if it rains (which it did most late afternoons) you can’t use it. The pool is small and faces south (I think) so the sun never really shines around the pool.
The staff is very nice but there was a struggle with some communications as their English was about as good as my Spanish.
Over all I think there are better places for the money.
Michael
Michael, 4-night trip
Verified
6/10 Good
Nov 5, 2025
My room was clean but had a disgusting smell to it, I had to purchase a candle to light. Bathroom walls need to be repainted, they were noticibly dirty. The wood work is beautiful and shouldn't be overlooked nor overpowered by dirty walls or a smelly room. I'm not a fan of a black swimming pool. My 8 yr old was afraid to get in because she said it didn't look clean. In all fairness you could see the calcium build up in certain areas of the pool and hot tub. The owners should really consider changing the tiles. The pool and bar area itself, is lovely and that would make it more inviting. Breakfast was continental, so I expected that but it was still good.
Check in and out was fast and all of the hotel staff I encountered were friendly and helpful. The manager was very customer friendly and quickly resolved a small issue I had. That within itself made the stay more pleasant. And I appreciates that the most.
Tamara
Tamara, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2024
I had an absolutely wonderful stay at Hive Cancun! From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was immaculate, beautifully decorated, and equipped with all the amenities I needed for a comfortable stay.
The hotel’s location was perfect—close to major attractions yet tucked away enough for peace and quiet. The dining options were excellent, with a variety of delicious dishes that exceeded my expectations. I especially loved the breakfast spread—it was fresh, abundant, and catered to different dietary preferences.
The property itself was stunning, with well-maintained facilities and thoughtful touches everywhere. The pool and spa were a highlight for me—perfect for unwinding after a busy day.
I can’t recommend this hotel enough! It’s clear they genuinely care about creating a memorable experience for their guests. I’ll definitely be returning for another stay!
Ismelda Perez
Ismelda Perez, 3-night trip
Verified
2/10 Poor
Apr 18, 2025
I did not feel safe here, as a solo female traveler I asked for a silent room and then encountered many noise disturbances that could have been handled and fixed easy by the one who provoked them- maintenance staff. Reception would not pick up calls made from room. Be ready to pay extra fees upon check in that are not written when making the booking. I did not had breakfast nor dine in here. Also avoid sushi place next door. It felt like a scam kinda of place.
SOFIA
SOFIA, 2-night trip
Verified
8/10 Very good
Dec 19, 2024
Nice person at reception and bellboy. Not that sure about cleanliness. The counter in « kitchenette area » was sticky, there was black lint on the carpet and the shower was dripping ( only when we arrive! ) scum on the glass door and mold on the base on bathroom wall. This is suppose to be a 3 years old hotel….she needs love. Also the service at breakfast was so so they were on their phone. Continental breakfast was suppose to be fruits and some bread….never saw the bread. This could a very nice place but this hotel needs love… Gym small but very nice. Good restaurant close by and easy to get to the airport
louise
louise, 2-night trip
Verified
6/10 Good
Jan 4, 2025
Upon arriving at the hotel, I was ignored at the front desk for about 15–20 minutes. It was a baffling experience—they showed no concern that I was waiting. I had to repeatedly approach them before they finally assisted me. The customer service was terrible. As an Expedia VIP, I was supposed to receive a food and beverage credit as well as a room upgrade. However, when I inquired about the credit, the staff had no idea what it was, and I never received it.
Aside from the poor customer service, I only stayed for one night, and the hotel itself appeared to be in good condition with well-maintained rooms. Unfortunately, the negative customer service experience left a lasting impression.