Pictures are stock photos not of the real property. Sketchy location, awful condition of building in general, front desk was slow and snarky responses. Didn't care that room smelled like cigarettes. Crumbs on every table serviceand hairs on toilet... Though the beds did look clean.
We felt so uncomfortable and unsatisfied that we ate the money and went and paid for a clean hotel downtown.
Kara
1 晚家庭旅行
6/10
Not clean
Jamie
3 晚结伴旅行
2/10
The worst hotel I have ever stayed in. Tryed to call for over an hour to pay for the room over the phone and the phone was never answered.
Checked into the hotel and the room smelt horrible, broken windows on the outside of the building and woke up in the morning with my chest hurting from how bad the room smelt.
If I was Wyndham I would be contacting this owner and finding out what's going on. Very bad experience and probably never stay at a Baymont again
Sasha
2 晚家庭旅行
2/10
Very dirty
Jennifer
1 晚家庭旅行
6/10
nick
2 晚行程
2/10
The Baymont Wyndham Ankeny was so terrible that we could not event stay. Unclean, unsanitary, smelled of smoke and urine. And will not contact me to refund my charges. I also cannot make contact with Hotels.com. Will be filing a complaint with the BBB and the city itself. This place should not be operational.
Carrie
1 晚家庭旅行
4/10
Meredith
2 晚行程
6/10
The room wasnt clean. Took off my shoes and stepped in something crunchy. Looked closer looked like food was spilled and poorly cleaned. The room only had 1 towel. Pool said it would have towels so to not take any from the room. There were none. The staff were nice though.
Rebecca
2 晚家庭旅行
2/10
No soap. No staff to answer the phone. One towel. They didn’t vacuum so there was stuff all over the floor. Sheets were stained. Property is in major disrepair.
Erin
1 晚行程
2/10
When we went into our room, the bed was rumpled and obviously not fresh. The TV didn't work, but I was told "Everybody says their TV doesn't work". When I asked for another room, I was told that no others were available. I asked the clerk for her name, and she covered her name badge. When I repeated my request, she told her co-worker to "Call the cops" if I asked again.
Robert
1 晚行程
2/10
Mitchell
1 晚行程
2/10
Brett
2 晚行程
2/10
My boyfriend took me here for a weekend getaway for Mother’s Day. We had to switch rooms three times due to stained up sheets and cigarette burns and stained up mattress. 2nd room the smoke detector kept going off and they couldn’t get it to stop. 3rd room air wasn’t working very well and blankets in that room where still stained and nasty. They offered no discount or refund due to them saying they have a no refund policy. I give the gentleman named Sam that works there props. He tried to help us out and put us in another room. They also had no working phones or cable in 2 of those rooms. I will not be back here and I have stayed in plenty of Baymont hotels.
Madine
2 晚家庭旅行
2/10
I have avoided the review emails but clearly they want one SOOOOO....This place looked like a crack stop. Lady at the desk you could tell was frustrated because there were over bookings from the site Baymont site she said. Her shirt was filthy. The people in the lobby looked like they just got high/currently high. Overall feel of safety was NOT there. The smell as we went up stairs was so bad. Not like a strong dirty smell but it was something and then the room was worse. Beds were at least comfy. We only had to use the room to sleep otherwise we would have left. The bathroom tub leaked and soaked up the floor. The carpet was coming up just outside the bathroom, probably from the leak issue. The super8 that was attached I think was ... it was bad, just real bad. Windows blacked out and looked like a ghost town but people were there. We weren't going to attempt the food or anything. We slept, got up and left right away.
I would never recommend this hotel and feel bad for those who are expecting a nice place and walk into what we did.
Andrea
1 晚结伴旅行
2/10
Went there hotel had broken windows. Went inside thw main room was rough and needed maintenance work. Hotel wasn't able to accommodate the room i reserved
Abbee
1 晚行程
2/10
Hallways were dirty. Our door looked like it was kicked it. Cracked all the way down and a hole in the front
真实旅客
1 晚行程
2/10
Robert
1 晚行程
2/10
This hotel was awful, probably why it was so cheap.
Jay
1 晚家庭旅行
2/10
Dalles
1 晚行程
6/10
Breakfast was supposed to be ready at 6am. I waited until 6:40am and the person working could not get it together so I left. My room was not really clean. The bed was super comfortable and the bath tub was nice work good hot water.
Krista
1 晚商务旅行
2/10
The floor had a huge brown stain in the floor and the curtain was off the hinges
Alicia
3 晚家庭旅行
2/10
Jesus
1 晚行程
4/10
Was not good at all. Had a crack in the wall in our room, the pool had #2 in it. There were few towels in thw bathroom and none in the pool area. There were no comforters on the beds, only sheets. Would not recommend.