We were there for six days and had a long list of issues the entire time. We asked for room service every day and were ignored until we practically begged. When someone finally came, all they gave us was one towel. The bed was never made, the floors were never swept, and basic cleanliness was clearly not a priority. To make things worse, there were ants all over our room. When we brought it up to the staff, they just laughed and did nothing to fix it. The TV didn’t work, and even the phone in our room was broken, so we couldn’t even call the front desk for help. We’ve never experienced anything like this before—it was truly unacceptable. I would not recommend this hotel to anyone and we definitely won’t be coming back.