Perched on the lake's edge, Grand Hotel National offers a serene retreat. Enjoy a body treatment or aromatherapy at Harbour of Serenity spa, then savor meals at one of the 4 restaurants. With an indoor pool, coffee shop and free in-room WiFi, guests can unwind and stay connected.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Airport transfer
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
4 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
24-hour business center
Business center
Feel at home (6)
Television
Terrace
Daily housekeeping
Laundry facilities
Espresso maker
Elevator
The current price is CNY3,628
CNY3,628
CNY3,815 total
includes taxes & fees
May 28 - May 29
Why we love this property
Work and play paradise
This hotel combines downtown convenience with waterfront beauty. A 24-hour business center keeps work flowing, while spa services and massages melt stress away.
Dining options for days
Culinary explorers can choose between 4 restaurants, a trendy cafe, and a stylish bar. A satisfying buffet breakfast starts each morning.
Spa serenity
The full-service spa offers daily treatments from aromatherapy to hot stone massages. A waterfront sauna adds to the blissful wellness escape.
At Grand Hotel National, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers love the helpful staff and location.
At a glance
DONE
Hotel size
62 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 40 per day; includes in/out privileges)
Onsite valet parking (CHF 40 per night)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
What to do
Discount at nearby fitness center
Bicycle rentals nearby
Hiking/biking trails nearby
Parasailing nearby
Downhill skiing nearby
Snowboarding nearby
Fishing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1870
Safe-deposit box at front desk
Terrace
An indoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 39 for adults and CHF 19 for children
Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CHF 100 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 30 per pet, per night
Parking
Self parking costs CHF 40 per day with in/out privileges
Valet parking costs CHF 40 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Also known as
Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne
Frequently asked questions
Does Grand Hotel National offer free cancellation for a full refund?
Yes, Grand Hotel National does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel National?
Yes, there's an indoor pool.
Are pets allowed at Grand Hotel National?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel National?
Yes. Self parking costs CHF 40 per day. Valet parking costs CHF 40 per night.
Is airport shuttle service offered by Grand Hotel National?
Yes, an airport shuttle is available. The charge is CHF 360 per vehicle one way.
What are the check-in and check-out times at Grand Hotel National?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Grand Hotel National?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (2-min walk) is nearby.
What is there to do at Grand Hotel National and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and fishing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel National also has a sauna.
Are there restaurants at or near Grand Hotel National?
Yes, there are 4 onsite restaurants.
What's the area around Grand Hotel National like?
Grand Hotel National is located on the waterfront, a short 10-minute walk from Chapel Bridge and 4 minutes' walk from Lake Side Promenade. Travelers love the hotel's prime location.
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Reviews
Grand Hotel National Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.8
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The spa offered great treatments and a peaceful atmosphere. (4 reviews)
Breakfast options were wonderful and the food was delicious. (5 reviews)