Clerk couldn't find reservation at first. Requested & I provided $100 deposit which I was not aware of before; requested & took copies of my ID & credit card; had me fill out & sign an application which required all my personal information. Room shower had mold and chipped caulking in shower & bathroom unfinished walls, chipped pain; tAir condiditioner control panel was cracked & full of dirt. When checking out, someon parked in no parking zone so clolse to our car that was in handicap spot, we couldn't enter from passenger side of car. Was not provided a receipt or zero balance for the deposit they took. There was food left in the small refrigerator when we arrived. The bed was clean and comfortable, but floors & furniture dusty. This place did not meet the 7.2 review rating I saw, & based my selection on, by a long shot.