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Neuchatel City Hotel

3.0 star property
Neuchatel hotel with 2 bars/lounges and restaurant

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Daily buffet breakfast (CHF 19.90 per person)
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Reception
Located in the city center, Neuchatel City Hotel offers a warm welcome with its daily manager's reception and 2 inviting coffee shops. Unwind with lunch or dinner at Fiorello restaurant, enjoy WiFi connectivity throughout your stay, and explore the nearby sights.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry facilities
  • Pet friendly
  • Non-smoking

Main amenities (11)

  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 2 coffee shops/cafes
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
  • Lockers available

Feel at home (6)

  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Snack bar/deli
The current price is CNY709
CNY810 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Desk
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Laptop workspace
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Desk
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Twin Beds

Highlights

Heating
LED TV
2 bedrooms
Hair dryer
Private bathroom
Espresso maker
Cable channels
Desk
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

Highlights

Heating
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Laptop workspace
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Private bathroom
Espresso maker
Cable channels
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
LED TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Desk
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

Highlights

Heating
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

Highlights

Heating
LED TV
Hair dryer
Private bathroom
Cable channels
Wardrobe or closet
Desk
Laptop workspace
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

Similar properties

Reception

Hotel Touring au Lac

  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.2 out of 10, Very Good, 405 reviews
The price is CNY878
CNY986 total
includes taxes & fees
Nov 14 - Nov 15
Hotel Touring au Lac
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About the neighborhood

Map
17 Av. de la Gare, Neuchatel, NE, 2000

What's nearby

  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Lac de Neuchatel - 6 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Bern (BRN-Belp) - 63 min drive
  • Neuchâtel Station - 7 min walk
  • Neuchatel (QNC-Neuchatel Train Station) - 8 min walk
  • Colombier Station - 11 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk

About this property

Neuchatel City Hotel

Located near a train station, Neuchatel City Hotel is a great choice for a stay in Neuchatel. Guests looking for a bite to eat can check out Fiorello, which serves lunch and dinner.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 20 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Free daily reception
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 82-cm LED TV
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • In-room safe

Special features

Dining

Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 19.90 for adults and CHF 11 for children

Children & extra beds

  • Rollaway beds are available for CHF 25.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: CHF 100 per stay
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Self parking costs CHF 20 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Does Neuchatel City Hotel offer free cancellation for a full refund?

Yes, Neuchatel City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neuchatel City Hotel?

Yes, cats and dogs are welcome. There's a charge of CHF 25 per pet, per night, and there's also a deposit of CHF 100 per stay. Service animals are exempt from fees.

Is parking offered on site at Neuchatel City Hotel?

Yes. Self parking costs CHF 20 per night.

What are the check-in and check-out times at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Neuchatel City Hotel?

No, this hotel doesn't have a casino, but Casino Neuchatel (7-min walk) is nearby.

What is there to do at Neuchatel City Hotel and nearby?

Neuchatel City Hotel has 2 bars.

Are there restaurants at or near Neuchatel City Hotel?

Yes, there's an onsite restaurant, Fiorello.

What's the area around Neuchatel City Hotel like?

Neuchatel City Hotel is in the heart of Neuchatel, a short 7-minute walk from Neuchâtel Station and 7 minutes' walk from Place Pury.

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Neuchatel City Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Train station
Location

Reviews

10/10 Exceptional

Friendly and caring staff

The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
Miguel, 1-night trip

6/10 Good

I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
francesco, 1-night trip

8/10 Very good

No
Bryan, 2-night trip

10/10 Exceptional

...
Marc, 1-night trip

8/10 Very good

Ok
Philippe, 1-night trip

6/10 Good

I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
Daniele, 3-night trip

2/10 Poor

Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Hamid, 3-night trip

10/10 Exceptional

Very quick and efficient service
Luca, 1-night trip

6/10 Good

Klein Alt Personal ok Ok für eine Nacht, mehr nicht
Frédéric, 1-night trip

6/10 Good

Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Heather, 1-night trip

2/10 Poor

Kein Hotel zum empfehlen - den Preis nicht wert

3 Nächte DZ mit Frühstück und Parkplatz für Fr. 465.--. Zimmer alt und nicht sauber, Kopfkissen aus Schaumstoff, Tresor blockiert, Nachttischlampe defekt. Bettwäsche schmutzig, Zimmervorhänge alt und dreckig, riechen abgestanden. Das Bad alt und abgeschossen, kein Dusche, Haarföhn defekt. Vor allem jedoch KEIN ZIMMERSERVICE - KEINE NEUEN HANDTÜCHER, KEIN BETTEN MACHEN, KEINE REINIGUNG - dies ist im Preis nicht inbegriffen - Auskunft der Rezeption. Das Frühstück ist die Fr. 19.50 nicht wert. Nur Baguette und Gipfeli, viel vorverpackte Ware, Auswahl klein und ohne Abwechslung - nach 3 Tagen schon langweilig. Fazit: Preis nicht wert - nicht zuempfehlen
Willy, 3-night trip

6/10 Good

Sauberkeit, mässig.

Zimmer gross, Einrichtungen alt, TV teilweise nur mit gepixelten Bild. Tresor war geschlossen. Lage nicht wie im Bild, sondern an sehr lauter Strasse.
Peter, 4-night trip

8/10 Very good

Emplacement idéal, à quelques pas du centre-ville. Hôtel simple et confortable.
Pauline, 1-night trip

10/10 Exceptional

Personnel accueillant et synpathique Hôtel propre et chambre spacieuse Calme
Delphine, 2-night trip

8/10 Very good

Hotel correct

Hotel bien situé. Parking a 20 fch . Hotel correct sans plus . Nécessite un rafraîchissement.
Éric, 1-night trip

10/10 Exceptional

Es ist ein gutes und ruhiges Hotel. Praktisch nah am Bahnhof und Stadt. Die Zimmer sind ziemlich groß und unser Zimmer war sauber
Anouar, 1-night trip

4/10 Fair

Schlechte Erfahrung

Schmutzige Maueren im Zimmer und im Badezimmer. Basic Möbel. Da es keine Klimaanlage gab, war der Straßenlärm nachts sehr laut und wir mussten bei offenem Fenster schlafen.
Sara, 1-night trip

2/10 Poor

Accueil froid. Les chambres des années 50. Salle de bain rouillée, des araignées... Sans clim ni ventilateur. Du coup hyper chaud. Sous les fenêtres des moteurs de ventilations... Mais sûrement pour ailleurs... Bruits de fond, comme dans un avion 24/24. Parking sal et non sécurisé. Je cherche un point positif.... Je ne vois pas.
Alexandre, 2-night trip

10/10 Exceptional

Le petit-déjeuner était vraiment délicieux, et cela m'a évité de devoir chercher un restaurant dans les environs, ce qui m'a beaucoup aidé. Comme l'hôtel se trouveait près de la gare, je n'ai pas eu besoin de prendre un taxi. En revanche, l'enregistrement n'était possible qu'à partir de 16 heures et il n'y avait pas de service en chambre. Pour changer les serviettes, il suffisait de le demander à la réception et on m'en donnait de nouvelles. Dans l'ensemble, je suis très satisfait.
Yoshio, 7-night trip

8/10 Very good

Moyen

Plutôt très moyen, des traces dans les toilettes en arrivant.
Vincent, 2-night trip

10/10 Exceptional

This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.
Aude, 3-night trip

10/10 Exceptional

Helpful front desk.
Miriam, 2-night trip

2/10 Poor

Camere non areate caldissime. Senza aria condizionata. Doccia con tenda.
Susanna, 2-night trip

8/10 Very good

Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Milena, 2-night trip

6/10 Good

Ungenügender Zimmerservice: Das Bett wurde nach der ersten Nacht nicht gemacht. Im Bad kein Duschgel und kein Shampoo, dafür 2 Stück Seife und 2 Fläschchen Body Lotion. Leider lassen sich die Zimmer auch nicht umbuchen oder stornieren. Bei Umbuchungsversuch von 2 auf 1 Nacht wird der Gesamtpreis teurer! Und bei einer Stornierung (auch zwei Wochen vorher) müssen 100% des Preises bezahlt werden. Nicht sehr kundenfreundlich.
Patrick, 2-night trip