I was disappointed because I booked this hotel specifically for the pool/hot tub and feee breakfast combo as my 3 kids and I were breaking up a long trip from SoCal to Central Oregon. The pool was cloudy and cold and the hot tub was luke warm. This was something the kids had been looking forward to and it was a big disappointment. I was also underwhelmed with the breakfast choices, but that wasn’t as big a deal as the pool/hot tub. When I spoke to the front desk lady about the hot tub she was very dismissive. I’m not as forceful as my husband (he wasn’t with us), but you shouldn’t need to be forceful to have your concerns addressed - especially in the hospitality industry.
Kacy
Kacy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Stoja
Stoja,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Sac State Orientation
The hotel was nice. The room had plenty of space for our family. The breakfast had numerous choices, and the attendant was always refilling them. It has an indoor pool and spa. It is very close to the university.
Victoria
Victoria,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Leonard
Leonard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 23 日
Checked in on 6/21 and front fldesk lady was very friendly and nice. No problems with the check in. Stay was good and decent for what we needed. We used the gym, pool, and hottub. Before turning in for the night I went to the front desk to request a late checkout for the following day and the front desk person asked for what time. I replied with 1pm and she said that was ok. She took my room # down and said she would submit it. I asked if it would be a charge if she replied no.Fast forward to the following morning and I get a knock at the door at 10:58am from house keeping. I informed her that we had a 1 PM check out and she asked if the front desk knew about it and I said yes I requested it last night with her approval. I soon get a call in my room from the front desk to tell me that I could not have a late check out at 1 PM unless I pay a $20. I told her that the front desk clerk the night before said I could have a 1 PM late check out and it would be no charge in her response was she’s new and doesn’t know, this is our policy. I told her that because an employee of the hotel said it was OK. Could I still have the 1 o’clock late check out for no charge and she said no. She wouldn’t even let me finish my question before saying no. So needless to say, I will never stay at another comfort Inn and suites from this point forward. She lost potential business for myself and my athletic teams that I coach coach over $20.
Thomas
Thomas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Was a quick stay but was very comfortable and staff was amazing and helpful. My kids also enjoyed their stay, will definetly stay here again when i'm in the area.
Gerardo
Gerardo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Checking in was fast, room big and clean.
Laura
Laura,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Matthew
Matthew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 15 日
Good place for a stop over. We didn't spend much time at the hotel, but it was a convenient locations as we were able to quickly get to mid town, but also head east. No frills, but a solid stay.
Marc
Marc,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Yikes
We got to the hotel and walked through a cloud of Marijuana smoke on our way through the parking lot. Got to a check in desk that had a “be back in 5-minutes and waited for about 10. The hallway smelled like curry. And the Air Conditioning unit sounded like it was about to fall off the wall when we got into our room. We went back to the front desk and checked out with refund, immediately. This place made me want to shower as soon as we got to our next hotel.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
The service at the desk wasnt helpful,rude
We didnt know about the new policy of deposit $200 not okay, the room wasnt clean
I found trash by the beds, towels were dirty.
Left in a hurry.
Leonard
Leonard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
The room was clean and nice (modern). The breakfast was great with lots of protein options. Location was great! I think they should supply ear plugs because you can hear road noise at night. The pool and hot tub were significantly smaller than I anticipated. Great value for the price.
Sandy
Sandy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Great location for nearby hospitals
Great place to stay during challenging family time with child at the Shriner hospital,