4/10 尚可
2025 年 7 月 21 日
We arrived at hotel for one night due to needed a one night stay due to flight change going out. When we arrived staff were rude asking for another £50 deposit which wasn't informed to me on the booking. Got there later at night with young family. And staff weren't going to give me the room unless we paid it all. They were very adamant we didn't get a room. I spoke after hour standing there the situation about wages first thing morning. I can't believe staff to uk young family would get away with treating customer like this.
Michelle
Michelle,1 晚家庭旅行
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