Quiet spacious room, comfy bed. Not liking horizontal striped wallpaper or burgundy painted ceiling in bathroom
jacqueline
1 晚行程
8/10
Convenient location en route to Wales.
Tommy
1 晚行程
2/10
Was staying with work colleagues and was contacted at 16:40 to be told room had technical issues and they had booked me into another hotel. Was not ideal. Other hotel was good. But had to travel so couldn’t socialise as was planned. Also couldn’t claim back same expense from employer as receipt was for less.
真实旅客
1 晚商务旅行
8/10
Clean hotel and decent service.
Lloyd
1 晚行程
10/10
Sean
2 晚行程
8/10
David
1 晚商务旅行
8/10
Very good stay only issue pillows were to form forme
Roy
3 晚行程
8/10
Kudos to the staff member who did not hesitate to move us to a better room as the first one was quite dirty with pubic hairs on the toilet floor and toilet was not flushed! He moved us to a very clean double room with AC, not all rooms have AC. There’s extra £5 charge for the pool/gym but when we got to the pool we were told they ran out of towels so we had to go back to get the towels in our room! Pool was not great too, hot tub not working as well. Breakfast was very standard. Overall it was ok, it was the bedroom that stood out, comfortable and clean!
Vanessa
1 晚行程
10/10
Max
1 晚商务旅行
8/10
Nice room although looked a little tired, bathroom needs updating and was only left 1 bath towell for the 2 of us on both nights we stayed? Then had to wait 15mins for extra towel
Andrew
2 晚商务旅行
6/10
We choose the village because it had a pool for our young girls as we were travelling to a dance competition that weekend so wanted somewhere we could unwind. Unfortunately after getting there after a long journey we were told that there were restrictions on when children can use the pool even though I had rang the day before to ask whether I needed to book etc as to which I was told no you are a guest so assumed we could use it within reasonable times. We also had to pay an additional charge to use the room which as a guest I don’t agree with. Our children had 10 mins in the pool luckily due to a kind life guard who could see there were not many people around even though the manager strictly told us we only had an extra 5 minutes. The rooms were dated and smelt of smoke. I think with some refreshment of rooms and maybe a look at guest usage of facilities this could be a nice hotel. Loved the use of Starbucks and the breakfast was basic but pleasant.
真实旅客
1 晚结伴旅行
10/10
Amazing facilities, kind helpful staff. We had a wonderful restful stay.
Jackie
1 晚行程
6/10
I’ve probably stayed at this hotel 7 or 8 times this year and normally great however on this occasion there was a wedding reception being hosted downstairs and the noise from the first floor meant that sleep was really restricted which is disappointing.
Ross
1 晚行程
10/10
Stephen
1 晚结伴旅行
10/10
Banaz
1 晚家庭旅行
10/10
MICHAEL
1 晚行程
10/10
Phillip
2 晚行程
8/10
Perfect stop for our purpose. Staff helpful and friendly.
Hotel was very stuffy and warm.... Luckily had a fan in the room but rather uncomfortable.
Hanna
1 晚行程
10/10
Michael
1 晚行程
2/10
Dirty room overcooked food
Angela
1 晚商务旅行
4/10
Reception is a waste of time and not really personal also not able to just ask to have a room forced to book online frustrating
Room cold and hot water is dangerously hot my mother is 88 years scalded herself bathrooms need better upto date white goods breakfast coffee poor cups to small but food ok except sausages wasn’t allowed to use pool even though I booked online with this facility