The bed is the most important piece of furniture a hotel has in a room. The corners of the base of the bed was disgusting filled with dust and hair.
melody
1 晚行程
10/10
Floriane
1 晚家庭旅行
10/10
Had an amazing stay
Dawn
2 晚家庭旅行
10/10
Jennifer
1 晚家庭旅行
10/10
Room was great
Derek
3 晚家庭旅行
8/10
Peter
1 晚家庭旅行
10/10
Tony
1 晚行程
6/10
Michael
1 晚商务旅行
6/10
At first glance it seems to be better than some of the others on the strip as it is more quite but beware of the “looks like” free water and coffee in the room that when you check out the bottle of water is $25 and the bad coffee pod is $16. Insane there is no sign saying this isn’t free. Then the bed is a bit of a mess with a top sheet used as a bottom sheet which doesn’t stay in place for even 1 night. Then we left our room at 2:30, put on the housekeeping sign which doesn’t seem that late for Vegas standards but of course no one came. Overall it was fair but being overcharged for water to the tune of $25 is just highway robbery. No thanks I felt taken advantage of.
Jennifer
2 晚结伴旅行
8/10
真实旅客
1 晚家庭旅行
4/10
The hotel asked to download the MGM APP for faster check in, and a remote key, but that was still not available when we arrived at 2:15. We waited in line for a half hour and was told at 2:45 that housekeeping was currently in our room and a text would be sent as soon as they were out and we could check in. After 4 pm, I finally checked back at the front desk and our room had been ready the entire time and they “forgot”’to text me. Not acceptable for the price of the room.
Beth
3 晚行程
6/10
W hotel is just another building within Mandalay Bay by MGM resort which defines the service. There was no complimentary water in the room, in-room dining had only pre-packaged options offered by MGM resorts (W doesn’t have its own dining options either), bathroom didn’t have vanity kit, and pool didn’t have staff to help set up chairs and had only limited number of chairs available without paying extra fee (after you pay $50 resort fee), no food service at the pool either. That said W didn’t offer 5-star hotel service
Natalia
1 晚行程
8/10
corey
2 晚行程
2/10
Michael
2 晚商务旅行
10/10
真实旅客
1 晚结伴旅行
10/10
Stephanie
1 晚行程
10/10
ricky
3 晚行程
10/10
Samantha
3 晚浪漫旅行
10/10
Daniel
1 晚行程
10/10
真实旅客
1 晚结伴旅行
6/10
Charming hotel guest a parking fee is just ridiculous.
Ryan H
2 晚家庭旅行
10/10
Kerri
3 晚行程
6/10
Hotel was not cleaned to my standards and it was difficult to get the staff on the phone.