The advertised twin room with the view of the park does not exist. That was very disappointing.
No one appreciates this old-fashioned furniture anymore. Who knows when the upholstery was cleaned last
Maxwell
Maxwell,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 1 日
El personal del hotel es maravilloso. Especialmente Ash en el front desk, Paul en el bar y Michelle en Perrine. El hotel es maravilloso, si bien algunas cosas no funcionan correctamente. En todo caso el staff hace todo lo que sea necesario para corregirlo y hacerte sentir mejor que en casa.
Carolina
Carolina,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
Gorgeous room and wonderful staff
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 26 日
The room was dirty with hair in the bathtub and dirt everywhere. I had to call and then after waiting quite a while go downstairs and talk to the manager twice. I went out and when I came back they still had yet to clean the room and they said the hotel was full and could not change my room. I am a long time (literally two decades plus) customer and my husband is immocomprimised and they could have cared less. They finally cleaned it and then neglected to it the next day again. I never heard from the manager and it was unsatisfactory. I will never stay there again and recommend strongly that others do not stay at the hotel. It is no longer five star and the management is also not high class. If you are a discerning traveler you will be unsatisfied at best.
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 25 日
Beautiful rooms and excellent service/staff.
James
James,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 25 日
Best Service Oriented Hotel in NYC! The staff is amazing!
June
June,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Perfect
Laercio
Laercio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 19 日
This is my go to hotel in nyc
Great service and staff
Great room service
Safe if u r traveling alone
Great neighborhood
Roslyn
Roslyn,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 16 日
Excellent location and staff. The mattress could use an update, but most hotels are guilty of this.
Shannon
Shannon,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 15 日
Nice upgrade.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
The customer service was excellent. Lovely staff. Beautiful property
Jennifer
Jennifer,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
What a great hotel!!
peter
peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 4 日
Luis
Luis,3 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 2 日
Staff was amazing, very friendly and helpful - great old school NYC vibe. Rooms are slightly dated but very clean and spacious.
Ashley
Ashley,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Room was spotless staff amenities were great
Staff were kind and helpful
Leslie
Leslie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Expensive but the best service and location in nyc
Top notch restaurant and rooms are perfect
Leslie
Leslie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 30 日
Luis efuardo
Luis efuardo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
Everything here is 5 star. A truly luxurious experience.