Nous avons passé un très bon séjour avec notre petit fils Lou 9 ans il a adoré l'explorer club qu'il a beaucoup fréquenté avec Helena et Daniela qui sont très professionnelles et très sympathiques pour elles une note de 10 sur 10 .La grandeur de l'hôtel est parfaite .un petit bémol pas assez de transat sur la plage et difficile de se baigner avec le corail .Il serait parfait de mettre un ponton qui nous mennerait à une profondeur plus importante.
dominique
dominique,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 30 日
Jennifer
Jennifer,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 17 日
Richard
Richard,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Anabela
Anabela,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 14 日
We have stayed at the Dreams twice and highly recommend it the food is superior to most all other all inclusive resorts and the views and beach area are amazing. Highly recommend the suite rooms with a water view. The Clearwater is fantastic for viewing fish along with a morning swim to get your exercise in before eating and drinking the day away with beautiful views of the crystal blue Caribbean water.
Eric
Eric,6 晚浪漫旅行
Travelocity真实住客点评
6/10 好
2025 年 1 月 10 日
John
John,6 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 8 日
Muy mal servicio. Mala atención. Mala comida e insuficiente
Felipe
Felipe,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 8 日
On the beach, beautiful. I did not get room I had asked for 2 months prior.
Dianna
Dianna,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
MICHAEL
MICHAEL,6 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
Virginia
Virginia,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 3 日
The staff were amazing. Angel, Jesus, Marco, Yuriana and so many more made our stay most enjoyable.
We will return for them, the wonderful food and awesome rooms.
Well done Dreams staff! You will be missed. Especially Yuris smile😀
Mark
Mark,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 2 日
Truly a once in a lifetime experience. If I had to stay here again I would rather jump off the highest building on the resort. The food at the airport was better than the offerings at the hotel. Requests for extra towels / water etc went unfilled. Things were closed off schedule constantly and 1/5 of the staff was friendly and helpful at beat.
Nicholas
Nicholas,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Loved it-- The food was great. Terrific restaurant options without having to make reservations. Loved the real beach with little rocks!
Elizabeth
Expedia真实住客点评
4/10 尚可
2024 年 12 月 29 日
Theresa
Theresa,6 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
Maintenance issues were not resolved during our stay. No hot water in one of our rooms for the entire week.
Cora Marie
Cora Marie,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 26 日
Great beach front property with access to all three Hyatt properties.
Matthew
Matthew,7 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 23 日
Es un hotel pequeño remodelado. Vale toda la pena por la playa, vistas.Las habitaciones están muy bien.
En la recepción falta personal, solo hay un empleado.
Las albercas están heladas. Los bufetes de desayuno y comida están bien normal. Nada lujoso.
Los restaurantes de cena están muy buenos.
El personal que te da la plática de los 90 min para venderte la membresía, cuando ven que no vas a comprar que solo quieres información te empiezan a tratar mal. Tiene tendencia machista obligan a que esté el esposo
Maria del Pilar
Maria del Pilar,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
All of the Dreams properties were very close and were very easy to explore. The staff was very accommodating and we especially liked the beach side restaurants available within our package.
Adam
Adam,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Neighbors where really loud could hear every little thing they did. Over all was a nice stay
Darren James
Darren James,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
Love the place, have visited a total of thirteen times. Don’t go to Mexico looking for us hotels. It’s a. Mexican hotel and a fine one.
Steven
Steven,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 15 日
Very beautiful place, right on the seashore. Restaurants and cafes have a great choice of food. I would like to thank all the service staff, absolutely all of them, you are great. And do not believe the negative reviews that you can find about this place. My wife and I spent 12 days in this place, and we will definitely come back next year. Thank you Dreams for a great vacation.
Ruslan
Ruslan,12 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
I was told the kayaks and hobie cats were available on the property but when I got there I was told that there was and have been for a while a contract pending with the company that rents the kayaks and hobie cats so net results was could not use them I always make sure that these are available when I make a reservation on Cozumel along with diving it is what I do when visiting the island the on site dive company was great and friendly overall great relaxing experience I will definitely stay at Dreams next trip in march if time allows
russell ray
russell ray,7 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 14 日
Lo que no me gustó fue el servicio del personal de los restaurantes y de la recepción,, el menú de algunos restaurantes siempre estaba incompleto, el refrigerador del cuarto nunca nos lo rellenaron, no dejaban agua, tenía que pasar a algún bar por está, la persona de las maletas me ofreció una mesita para mi equipaje y nunca me la llevó, marque como 30 para reportar un desperfecto y nadie contestó, fui a a recepción a reportarlo y nunca fueron a reparar el problema
Sergio
Sergio,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 12 日
Great property and will be back soon! I ended up extending my stay an additional week if that tells you how much I enjoyed it!
Kasey
Kasey,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 8 日
Friendly staff. And a few even remembered us! Felt safe when the kids weren’t with us.