The food would be perfect if it was more abundant, and the Japanese food can be cancelled! It's not fresh at all! A very happy vacation
jiang
jiang,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Andrés Felipe
Andrés Felipe,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Orville
Orville,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Vishon
Vishon,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
SONYA
SONYA,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Ravon
Ravon,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
The checking with Jason was a breeze. The staff was friendly and accommodating. The property was clean and beautiful. The food was good. Will definitely book again
Danya
Danya,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
Food and staff’s attitude can be better. Very rude staffs
bharat
bharat,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 4 日
Some what disappointed
Marvin
Marvin,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 22 日
Highly recommended
Great time highly recommend to anyone.
Jennifer
Jennifer,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
Elyce
Elyce,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
James
James,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 1 日
The family room was not as described, was supposed to be 1 1/2 bathrooms, but ended up being a total inconvenience with the toilet without a sink in one part and a shower and sink without a toilet. So if one is using the toilet and one is in the shower there’s no where for the toilet user to wash their hands
Kwame
Kwame,3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 30 日
On a positive note, I was upgraded to an ocean front room. The deadbolt did not work. When reported, they said they would have someone fix it right away. I checked out and it still was not functioning. All inclusive resort did not have service. All eating and drinking was self serve. The restaurants could only be booked through the app. Restaurants were closed or unavailable. After discussing this with the management staff there was no resolution. So, be prepared to consume all your meals at the buffet…when they’re open.
真实旅客
4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 30 日
Briia Jules
Briia Jules,13 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 30 日
Shaz
Shaz,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 28 日
We arrived on Sunday. The room had a mold and extreme cleaning chemical smell (possibly to hide the mold??). Note: we only got our room at 6pm! We told the front desk staff and they checked and agreed but advised that no rooms were available.
They moved us to a room for the night temporarily on the other side of the hotel (a 1.5 hours process). The next morning we had to return the room keys and leave our stuff in the locker and wait for a new room which was not ready till 4pm. So we basically had 2 days without a room. Upon return, we contacted Expedia who advised that the hotel is refusing to provide any compensation for this inconvenience which has left a bitter taste.. Moving on:
Food Quality: Great food selection and great quality.
Beach: Good beach though it's narrower than your typical beaches in Cuba / Dominican, etc.
Customer Service: Very poor whether it was dealing with the above issue or just general service at various places in the resort.
Food / Bar service: Poor. We never ended up getting the same drink throughout our stay. Every different bar / bartender would make drinks based on their own taste and there was a lot of inconsistency.
Rooms: Definitely not 5-star quality! The rooms were more comparable to a 3-star room. Not very clean, new, no separate body wash / shampoo, no lotion and old furniture.
Pouya
Pouya,7 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
The resort is nice. My main complaint is that everything shuts down at 6PM. The pools have lights on but are not in use, the beach is closed completely, and the only events are the nightly entertainment that only lasts a couple hours. A less major complaint would be that the room cleaning happens inconsistently and at random times throughout the day.
Chris
Chris,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 28 日
Shawn
Shawn,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Great stay
Jennifer
Jennifer,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Beds are uncomfortable and sheets need to be replaced with new ones. We had two rooms and both had the same issue. Everything else was great. Good food excellent and excellent entertainment at night. Location is great if you want to tour local spots. Overall good stay. Would recommend.
Jodiann
Jodiann,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Loved it
Chanelle
Chanelle,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 27 日
Tijuana
Tijuana,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
The only thing I didn't like was that everything was damp. My clothes would not dry in the room.