The property is beautiful. There are many choices of dining and pools to swim at plus the beach. It was a wonderful break and delightful people at every turn. So many guests we met have been up to 12 years so its a place we want to return to as well.
Kathryn J
Kathryn J,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 30 日
Astrid Dookie
Astrid Dookie,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
I loved the variety of restaurant options. The buffet had the best food. I was also very pleased with the pools and Jacuzzis. Always was able to find a chair by the pool or by the beach. The only thing ai did not like was the bad water smell coming from the shower and faucets.
Dora Alicia
Dora Alicia,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Absolutely excellent stay. My expectations were exceeded!!!! Shout out to Joel for having such positive energy every time we needed a golf cart. Abraham, you made my stay memorable as my partner and I enjoyed the adults only pool 😊. Thank you! There was a man in the platinum lounge in the El Cid hotel whose name I did not get, but he was a sweetheart. Highly recommend this place. They helped make my anniversary so special. Also, Aakat was the best restaurant hands down.
Angela
Angela,4 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 28 日
Denise
Denise,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 28 日
Staff were amazing. Buffet was always quite excellent. Bartenders and drink options were 10/10. Very clean hotel with a ton of options for places to hangout.
Michael
Michael,10 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 27 日
Theresa Lynn
Theresa Lynn,6 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Marie France
Marie France,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Très bel endroit pour séjourner autant en famille qu'entre adulte. Belle variété de restaurants qu'il faut réserver un peu d'avance. Sinon le buffet et d'autres resto sont disponibles sans réservation. Près de Puerto Morelos et des plages. Plusieurs piscines selon vos besoins.
Par contre vous serez solliciter pour participer à une rencontre de "une heure" pour le El Cid leisure club, si vous vous avez de la force de caractère allez-y et vous aurez des rabais pour des activités et des excursions. Soyez près à affronter une vendeuse, un superviseur et un contrôleur de qualité. Ils vont tout faire pour que vous achetiez leur plan et ce sous pression. Tenez leur tête et vous pourrez profiter des rabais par la suite mais n'embarqué pas dans leur gamique.
Sebastien
Sebastien,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Best staffs and service and food but the sand of coast line not wide enough. Also transportation is not convenient at all.
Peter
Peter,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Great resort 10
TIMOTHY
TIMOTHY,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
I brought a group of 15 people down for our annual meeting. Everything turned out better than expected! We were upgraded to nicer rooms which were beautifully appointed and clean and spacious. We loved being able to sample all of the various restaurants that were on the properties as well. There were some issues with beach towel service (not having any available during the day) but other than that everything was amazing. Would highly recommend this resort and would definitely come back!
Darren
Darren,3 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 24 日
Shelley Lynn
Shelley Lynn,7 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 24 日
Norma
Norma,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Wonderful place to stay with the family. Super friendly and pleasant staff. Yummy food. Beautiful hotel room and a service.
The only con-the wave- breakers on the beach; not accessible for swimming…But other resorts’ pools are accessible for everybody. Great pools though.
Overall, loved the hotel and the resort itself.
Mariia
Mariia,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
food is available thru out the property but meficore in quality.
Colin David
Colin David,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 21 日
in house golf cart transportation very good ,however the many restaurant offerings need a major UPGRADE!
the EL CID staff were 5 star!
george
george,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Luda
Luda,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
The resort was great! Very family friendly, great for kids and adults. Property grounds were very clean and well-maintained. My only issue was with our room, we paid for an upgraded Studio with Jacuzzi room but the jacuzzi put out only cool water. I asked maintenance to address it on day 3 of our 7 day stay but it was never fixed. That was a big disappointment…who wants to soak in a cool jacuzzi tub? None of us did. Other than that, the room was clean and the daily housekeeping service was good. Would stay there again but wouldn’t pay for upgraded room. Great family resort!
Jamie Parrish
Jamie Parrish,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
Loved it!
Jodie
Jodie,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
The attention to detail here is amazing. Great staff and food. Beautiful property.
Charlie C
Charlie C,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Loved it
Aaron
Aaron,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Everything was wonderful
Tomasz
Tomasz,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 19 日
Very nice property, a great food and accommodation.