可以免费取消我在巴塞罗玛雅热带酒店 - 全包式的预订并获得全额退款吗？

是的，巴塞罗玛雅热带酒店 - 全包式在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

巴塞罗玛雅热带酒店 - 全包式有游泳池吗？

是的，有2 个室外游泳池和儿童游泳池。住客可以在 09:00 至 19:00 期间使用游泳池。

巴塞罗玛雅热带酒店 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

巴塞罗玛雅热带酒店 - 全包式提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车往返 USD 278。

何时可在巴塞罗玛雅热带酒店 - 全包式办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。提前入住需要支付一定费用（视供应情况而定）。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

在巴塞罗玛雅热带酒店 - 全包式及其附近有什么游览观光项目？

现场活动包括帆船运动、帆板运动和划船/划独木舟，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。您可尽情享受 SPA 水疗，还有 2 个室外游泳池供您游泳。巴塞罗玛雅热带酒店 - 全包式也拥有4 间酒吧、夜总会和水滑梯，以及桑拿房、蒸汽浴室和游乐厅/游戏室。

巴塞罗玛雅热带酒店 - 全包式店内或附近是否有餐厅？

是的，有 4 家店内餐厅。

巴塞罗玛雅热带酒店 - 全包式配备任何户外私人空间吗?

是的，每间房间都有备有家具的阳台或露台。

巴塞罗玛雅热带酒店 - 全包式周边区域环境如何？

从巴塞罗玛雅热带酒店 - 全包式仅需1 分钟步行可至埃克斯普-哈海滩，9 分钟步行可至Ecopark Kantun Chi (坎顿智生态公园)。

埃克斯葡哈巴塞罗玛雅热带酒店 - 全包式住宿优惠| Hotels.com 好订网

Q: 巴塞罗玛雅热带酒店 - 全包式是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 巴塞罗玛雅热带酒店 - 全包式店内或附近是否有餐厅？

是的，有 4 家店内餐厅。

10/10 绝佳

2025 年 9 月 18 日

Avril，7 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 16 日

Jose ariel，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 8 日

6 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Hector，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 15 日

jacqueline，8 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 5 日

Sonia Jimena，7 晚行程

Expedia真实住客点评

6/10 好

2025 年 8 月 4 日

El trato del personal en general es bueno, la comida es muy repetitiva pero en general muy bueno, lo que no me pareció es que a las 10 de la noche estén limpiando mi habitación, primera vez que me toca que limpien tan tarde y que aconsejen a su personal sobre todo los del bufete a ser más respetuosos con los comensales, un huésped pregunto lo que había y le contestaron ahi está escrito.

Martin，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 4 日

We went with a group of 10. We emailed and called ahead of time and were able to get all our rooms close to eachother and 2 joining rooms. The resort is beautiful. The staff work hard to meet all your needs. There are plenty of options food wise. The steak restaurant was amazing. We used Mexican Travel Solutions with no issues. We confirmed our transportation plans before our drop off/pick up dates and there is a rep on site (Colonial). Our trip was amazing-it is what you make it-we always have a great time!

Jill，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 4 日

my room had mold

Fabio，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 3 日

This Barcelo Maya resort has 6 lobbies/properties. When checked in upon arrival at theTropical, they could not find our name and said they reserved the rights to switch us to another property, which was Caribe. We were told everything should be the same. Based on our experience, Caribe was a bit older than Tropical. There are multiple drop in buffets and snack bars, including 5 formal restaurants. You can only book 4 maximum per stay and before 3pm. Overall quality and services were great. It takes a few days to get comfortable with the navigation around the resort. There’s bus services onsite to go from one property to another. However, the biggest feedback for the resort is to have more signages to guide guests and direction destination on the bus. One time it took us 30 minutes to travel by bus just from Caribe to Tropical, when walking would've only take less than 10 minutes. This is because the buses have no direction indicator to tell you which direction they are traveling, and they could take you for a loop before going to the destination of choice. Staff are friendly and most can speak basic English. Internet WiFi is good throughout the resort, even at the pool and beach areas. Excursions can be booked on-site and the staff was helpful. Free water activities must be booked on the same day where lineup starts at 8:30am.

Tony Lam，7 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 8 月 3 日

Bed - cleaning excellent Internet - good Transportation excellent Environment very good *Food- not good need to be improved

Isabel，6 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 8 月 3 日

The property is huge and clean. Swimming pool was not overcrowded even though there were alot of people around. We stayed at Barcelo Maya Tropical. Check in process was quick and easy but were not offered a room upgrade or any kind of accommodation for a special celebration. Our room was outdated. Shower tub was not draining well and water pressure was so low. Pool service was poor and understaffed. They have a big bar but only 2 bar tenders sometimes 1. Its location was far and inconvenient. The drinks were too sweet and watered down alcohol. It feels like your drinking juice rather than margarita. Food is the same everyday and no other variety of cuisine. The worst part is ala cart dinner reservations were limited. You were only allowed 2 reservations on a 4 night stay. Which unfortunately was not available until our last 2 nights. They didn’t even try to accommodate our request on a 3rd night for a birthday celebration. Overall, it was an ok experience. Nothing so special about the service other than a great view, great entertainment at the theater and cheaper activities than any other places.

Eloisa Averion，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 3 日

Wendy，3 晚行程

Expedia真实住客点评

8/10 很好

2025 年 8 月 1 日

Great place! The food could use some improvement but besides that it’s fantastic!

Tracie，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Facility was top notch. The attention to detail in every aspect was amazing, from the dining options, pools, water parks, activities, etc.

Nicholas Andrew，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Rooms were clean. You can walk about the property with many things to do. Having a slightly bigger fridge in the room to hold water would be appreciated.

Aaron，7 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 30 日

A beautiful property and has something for everyone.

Richard，11 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 7 月 30 日

We liked the all included meals & beverages. It was our first time in this hotel & we liked the connecting walks to the other hotel nearby. The hotel was very beautiful with views from the ocean to the swimming area. Very clean, Very kind & friendly people. We loved the shows. We did not like that we were unable to take food to our hotel room or to the pool area especially on the late nights after touring the city.. Not enough options for room service.. Also, had a very scary moment a few days ago. While we were at lunch at Barcelo Tropical, Mariachi grill. another The people sitting next to the table we were sent too took my personal bag while I left it behind to go get food from the buffet. My room keys, phone, glasses & personal items were in that bag! Those people clearly saw me from the moment we arrived & took advantage to take my belongings. Thankfully my 11 year old daughter spotted my bag & I took it away asap!! The tourist people were not trustworthy & they left the minute I got my bag. I failed to report the problem to the hotel because I did not know. I hope there are cameras all over for the safety of other tourist especially in the swimming areas.

Carla Marlene，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 29 日

Todo bien, la comida muy rica , lo único que no me gusto es que se sentía un ambiente húmedo en la recámara y las sábanas , todo el resto de general bien

LUZ ELENA，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Zoya，11 晚行程

Travelocity真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Really good and familiar place to have a great time. You don’t need anything else because everything is in the Resort: a beautiful beach, lot of food, delicious restaurants, drinks, pool, mall, clubs, cultural events, activities in the beach and more! I really recommend this place.

Aldo Azael Rojas，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 28 日

Great staff and we loved the activities during the day and loved the shows every night.

Michael，5 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

My family and I loved the resort. There was so much to do and the staff was so nice and accommodating. We stayed for six nights and could only eat at 3 of the restaurants. We would like to have been able to book more restaurants instead of the buffet. I would definitely recommend this resort.

Brandi Marie Boni，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

I would like led better communication on where stuff was and how to get to place like the mall. Didn’t know there was drink menu until my last day. Didn’t know there was a bus that took you around the resort to the mall. And I think the food could have been better but overall would definitely come back to the resort.

Edwin Aurelio，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 27 日

I traveled with my husband and my son! The property exceeded my expectations! The property was big and well taken care of! lots of activities to do with the family within the property! We loved it and plan to return back next year!

Araceli，4 晚家庭旅行

Expedia真实住客点评

巴塞罗玛雅热带酒店 - 全包式

Barceló Maya Tropical - All Inclusive

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常见问题

可以免费取消我在巴塞罗玛雅热带酒店 - 全包式的预订并获得全额退款吗？

巴塞罗玛雅热带酒店 - 全包式有游泳池吗？

巴塞罗玛雅热带酒店 - 全包式是否允许携带宠物入住？

巴塞罗玛雅热带酒店 - 全包式是否有停车场？

巴塞罗玛雅热带酒店 - 全包式提供机场接驳班车吗？

何时可在巴塞罗玛雅热带酒店 - 全包式办理入住和退房？

在巴塞罗玛雅热带酒店 - 全包式及其附近有什么游览观光项目？

巴塞罗玛雅热带酒店 - 全包式店内或附近是否有餐厅？