La peor experiencia en servicio y atención, nunca había pasado una experiencia así, desde recepción, los del equipaje, los meseros y atención en bar ni se diga, un asco, cero atención y servicio al cliente, las buenas reseñas son porque los meseros se acercan y te la piden, es el peor lugar en el que he estado en cuando atención. Tienen delfinario y los pobres delfines están en un espacio tan pequeño que da tristeza.
Jemima Lizbeth
Jemima Lizbeth,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 23 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Perfecto para ir en familia
Nos encanto
Emmanuel
Emmanuel,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Recomendable
Nos encantó la pasamos más que bien una atención excelente
Dianela geraldine
Dianela geraldine,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 29 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 22 日
Amada
Amada,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 6 日
Not recommended
Rooms really far from the beach and pools , really really far ! The food is almost everyday the same , no flavor , just fast food , the shows just fine , they give their best but you can tell in their faces that they don’t want to be there , they have dolphins on very little pools , one die because jumped and hit in the floor . Just don’t go here , este of time and money
Paloma
Paloma,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
I love the variety of activities for the kids. I did not like that I booked the Tropical and was put in the Caribe. I booked the Tropical because we stayed at the Caribe last time and I wanted something different. I may be wrong but I believe we were only allowed the al a carte restaurants at the Caribe. I would have like to have tried some of the others at the Colonial or Tropical. However, my number one complaint about the resort is how late the shows are. There are two theaters and it would have been nice if at least one of them the show started at 8pm or even 8:30. We could barely stay awake long enough to enjoy the shows.
Erin
Erin,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
I liked this resort.Great for families
Olga
Olga,8 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 11 日
Property was outdated. Way over priced…wouldn’t go back
Kurt
Kurt,7 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 3 月 10 日
We were move to the Caribe. This was a group trip and everyone else was where they were supposed to be
Nethania
Nethania,7 晚结伴旅行
Orbitz真实住客点评
8/10 很好
2025 年 3 月 8 日
The food wasn't amazing.
Alison
Alison,9 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 3 日
124
Karri
Karri,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Good
Nadine
Nadine,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 2 日
Overall our stay was fantastic. The beach and pool area are really nice and the ocean swimming is amazing. The resort is really well kept. Getting chairs in the morning is tough unless you are a really early riser. There are so many trails and paths to follow for some great walks on the property. It is a very busy resort and the buffet felt somewhat chaotic with so many people. There are activities such as mini-golf, bowling and a small water park but all of these extras are not included with the cost of the stay.
Overall a great resort.