The senior front desk staff was extremely unprofessional—he ignored our question and simply walked away. The outdoor hot tub was out of order, and most of the facilities felt outdated. Overall, a disappointing experience.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
It was good, right in the village, excellent location, very good for families with kids, most activities & restaurants are within walking distance.
Dalwinder
Dalwinder,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Roby
Roby,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Convenient location
sandra
sandra,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Guillaume
Guillaume,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
No fan in the bedroom
Nothing on the site when I reserved tell us the spa was not open we are extremely not happy about this
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Enjoyed our stay. Excellent location and very clean.
Maria
Maria,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Everything was great except the bed was not comfortable in our suite. The staff did an excellent job and were able to switch us to another room quickly. Especially appreciate Valentin’s help at the front desk.
Elaine
Elaine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Les matelas des deux lits étaient beaucoup trop mou on creusait dedans le robinet de cuisine coule un peu sinon l'état général des chambres et de l'hôtel est bien.
Serge
Serge,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
I normally don't complain but in this case it was too much considering the cost and where were staying. Staff was very helpful and professional. The room was nice but was not clean. We found clothing left behind on the floor from the last guest. There was dishcloths to wash dishes. There was no extra blankets. The sauna area was dirty , the water in the hot tub was full of debris and the pool area was locked and not accessible. There are no towels available so make sure you stop by the front desk or bring some from your room. The breakfast was subpar. No hot water for tea, no ketchup, no takeaway containers. Food selection was bland, no bacon, beans or different types of eggs. Only scrambled. Make sure you ask for a room on the lake side of the hotel, we were kept up late every night from the bar next door as the music is loud and the people on the patio have to talk loud due to the music. On checkout the staff did credit the parking due to the noise which was appreciated.
Derek
Derek,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Ludmila
Ludmila,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Karine
Karine,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
lionel
lionel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Right in the heart of it all!
Jasmine at the front desk was amazing! The view from our room could not have been better and location of hotel is perfect.
Travis
Travis,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Jean Roch
Jean Roch,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Alexandre
Alexandre,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Cecilia
Cecilia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Alfredo
Alfredo,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Guy
Guy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 5 日
Xinyue
Xinyue,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
perfect
Mario
Mario,3 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 3 日
The proximity to lifts / slopes beats everything ! Location is Fantastic!
Breakfast was awful! Lack of choices and quality! Not even pancakes , they had boiled eggs prepackaged- disgusting!
Not even water or coffee/ tea available after brkfst! They lock water - ridiculous!
For hotel - they should have water/ coffee / tea available in the lobby or by brkfst area. How can you not?
The only reason we liked the stay was because of proximity to slopes and convenience