The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.
真实旅客
10/10
N
1 晚行程
10/10
Surrya
1 晚行程
10/10
Marcus
1 晚商务旅行
10/10
Stephanie
1 晚行程
6/10
Ok but, the place lacked a little bit of soul.
A more personal approach from the staff would have been nice.
Darren
1 晚商务旅行
10/10
Amazing hotel, beautiful place.
Anthony
1 晚商务旅行
8/10
Great hotel and location
Craig
1 晚商务旅行
8/10
Tony
1 晚商务旅行
6/10
The bed wasnt good. Two single bed joined together and it makes us feel uncomfortable.
真实旅客
1 晚家庭旅行
10/10
Conor John Patrick
2 晚商务旅行
8/10
Conor John Patrick
1 晚行程
8/10
真实旅客
1 晚商务旅行
10/10
Stephanie
1 晚行程
4/10
Disappointing! No heating on arrival, it was attended to but continued to be more off than on throughout our stay! It was freezing in the restaurant and were reminded to leave as breakfast was over at 9.30am, not what you expect in a supposedly high rated hotel!!! Coffee machines switched off no bread for toast, staff not happy. As we saw after leaving the staff were then having their breakfast so obviously we were holding them up!!! Not impressed!!
William
2 晚行程
2/10
When my wife and I checked in to the Hotel at 15.00, we found the room very cold and the electric wall heater switched off. It took about 30 minutes to learn how to switch on the wall heater. However, the room was still very cold and so at 5.00pm we phoned the hotel reception to request a portable electric heater. The receptionist assured me she would check if one was available and call back, however, this never happened. So we had to endure the low temperature in the room. When we checked out the following day, I made an official complaint. The receptionist seemed disinterested in our plight and said she would report the issue to the hotel housekeeping. However, we did not get an apology. We feel the hotel management should have made some gesture of compensation for our bad experience. To date, we have not received anything.
Keith
1 晚行程
10/10
Great hotel, friendly staff, breakfast really good.
Security at main gate so a really secure environment
Stephen
2 晚家庭旅行
4/10
A lovely hotel but lacked some character. Unfortunately due to their being a corporate function on I felt lost in the bigger group.
N
1 晚商务旅行
10/10
Get hotel, exactly what was needed.
Grant
2 晚商务旅行
10/10
Melissa
1 晚商务旅行
10/10
Richard
1 晚商务旅行
8/10
Tristan
1 晚结伴旅行
8/10
Hotel was lovely, no pool and a small gym but nice enough.
Paul
1 晚商务旅行
10/10
Barry
1 晚行程
10/10
Great service good food, clean and quiet rooms everything you need, secure gated parking area. Excellent stay once again. Many thanks