Good staff, bad food and for £70 a poor room
Premier Inn for £50 is far better
David
David,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Kristian
Kristian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 30 日
The room was spotlessly clean. Staff were helpful and efficient. Fantastic location. Close to the town and the beach but nice and quiet too. Beds were incredibly comfortable. Staff at buffet breakfast were lovely, very helpful and eager to please. Parking facilities were behind the hotel and a reasonable charge.
Deborah
Deborah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Fabulous stay excellant staff and service . Good amenities drinks food and really clean comfortable rooms . The most memorable stay made by all the staff who were welcoming helpful and particularly patient with large crowd staying in hotel from Streetrave Event Thank you to all staff at Mercure Ayr who made so many people enjoy the weekend
Ronald
Ronald,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Didnt have breakfast,but room was clean and warm.staff very helpful..
Colin
Colin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Lovely big “Privilege” room with views out to the sea. Comfy bed. Decent breakfast
Garry
Garry,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 14 日
Mark
Mark,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 13 日
Kurt
Kurt,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 12 日
Freedom
Freedom,7 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Average
Steve
Steve,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 29 日
The staff were helpful, the parking facilities easy to access and it was centrally located.
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 27 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 24 日
Rooms could do with being refreshed as shower was damaged and there were no plug sockets next to the bed. Had to ask for an extension lead as i have medical equipment i need to pkug in next to the bed. Receptionists were both lovely, helpful and accommodating.
Aaron
Aaron,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 16 日
Dated hotel, damp room and smells in the room.
sarah
sarah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 14 日
Erik
Erik,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
ALL GOOD ESPECIALL STAFF
Wilma
Wilma,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 8 日
Staff will rude hotel full of immigrants, advertised as having a pool and spa non-existent breakfast advertised as part of the cost of the room this was chargeable but this is probably or possibly and hotels.com issue rather than the hotel
Haydon
Haydon,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 5 日
Ok to lay your head
Was ok to lay your head but wouldn’t want a prolonged stay here I wasn’t in the room for a long time but was glad of that
Marie
Marie,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Outstanding staffs
Crismel
Crismel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 24 日
Room was clean and tidy staff were great couldn't do enough for you at ant time of the day or night. will definately stay again when i'm in the area.
Dave
Dave,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 22 日
I enjoyed the quick and easy check in.
Rebecca
Rebecca,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Nice clean rooms, with friendly helpful staff and in a perfect location for shopping walks on the beach and attending race meetings.
Alan
Alan,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 21 日
Location
Donna
Donna,2 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 9 月 21 日
Reception area looked good. Arrived early so sat in lounge until check in time. Our room was on 6th floor & looking out towards sea. Room itself was very outdated. Beds were at least the 3’ width. Not much space to get out of bed on one of them. We found the toilet did not flush unless you did 3/4 times. During the night there was a strong smell of cigarette smoke in bathroom.. I knew I was not imagining things when my wife also reported it to me. Mentioned this to reception. Evening meal, selection on menu very poor. In fact us & another family related couple were the only 4 in there. After long drives we did not fancy trying to find somewhere else. Breakfast, fresh fruit had run out. Waitress said more being prepared. Be 5 minutes.
Was told this on 3 occasions. 20 minutes later a bowl of pineapple & some chunks of water melon appeared.
One coffee machine stopped working. It was still not working on following morning. Quassants tasted stale.
Bearing in mind that the room rate had doubled as it was Ayr gold cup weekend. Nearly £250 /night. Plus car park charges per night of £7.
I will not ever be stopping there again. Choose wisely.
Another family member stayed at another hotel close by & were also very dissatisfied so maybe it’s an Ayr thing.