Very helpful and pleasant staff. Small but very clean room. Breakfast was good. No elevator! Just took my time carrying my bags up the stairs to the 2nd floor. The staff did volunteer to help. Great recommendation for dinner!
Would stay there again.
Vincent
Vincent,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 28 日
Flight delay so only had breakfast and a short rest. Somewhat uncomfortable while outside smoking due to multiple vagrants approaching for cigarettes.
Alice
Alice,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 3 月 11 日
The staff were not very welcoming, we felt like we disturbed them when we checked in. The room was ok. The air conditioner was loud and when it kicked on it woke us up. The shower had no hot water. The continental breakfast was good, the coffee very tasty. I hate leaving poor reviews, but this stay was way below my expectations.
The room was clean. The floors needed updating. Staff was exceptional--especially Abraham. Very helpful with luggage. Needs handrails all the way up to the first floor vs partial. No blow dryer in room but was provided upon request. Need tourist information and maps in lobby area. Downfall was there was no elevator.
Barbara
Barbara,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 25 日
Quaint place. Quiet college students on campus break. Nice area of San Juan. ONLY issue 3 flights of steps to take our luggage up and down, no elevator. Staff very helpful.
Linda
Linda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 10 日
John
John,7 晚行程
Expedia真实住客点评
8/10 很好
2026 年 1 月 7 日
It is a nice hotel, right next to the Metro Station. It is very easy to get to Old San Juan from it. They were a little too hard on me, charging me an entire night for me to be able to get the room at 7:30 am since it was available anyway. That made me leave after the first night cuz I couldn't believe they would not understand my bad situation with my several canceled flights.
Jose
Jose,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 6 日
Eduardo
Eduardo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 6 日
Havel
Havel,3 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 5 日
Nelly
Nelly,1 晚行程
Expedia真实住客点评
4/10 尚可
2026 年 1 月 4 日
The hotel had no hot water in the shower so that made my experience not good. The hotel does not have an elevator so I definitely don’t recommend if you have large heavy luggage.
Lateefah
Lateefah,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Edward Michael
Edward Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 3 日
Everything stood out to us. Great staff, clean room and the hotel is next to the train station.
Mylka
Mylka,2 晚行程
Expedia真实住客点评
8/10 很好
2026 年 1 月 2 日
Hotel Nest is super cute w/ spacious, clean rooms, and extra friendly staff. I enjoyed morning coffee in common balcony areas. BUT…the location is strange; not much to do (restaurants, shopping, bars), lots of vacant buildings, and not as lively as I’m used too in PR.
Even still we enjoyed our stay and would recommend this hotel!
Sarita
Sarita,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 2 日
Brijesh
Brijesh,2 晚行程
Expedia真实住客点评
6/10 好
2026 年 1 月 1 日
No hot water for the shower and both of the rooms that we rented it were very uncomfortable and pillows were inadequate
Bernard
Bernard,1 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 12 月 29 日
Limpia y comoda muy tranquilo
Migdalia
Migdalia,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 29 日
all of the above! kudos to each and everyone of the staff. hope to keep their attitude and their manner of service all through... happy customer indeed!
margarita grace
margarita grace,3 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 27 日
The room was uncomfortable and cold with insufficient blankets
Alexander
Alexander,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 27 日
No kitchen just continental style.
Sharon
Sharon,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 12 月 19 日
Small room that was clean but the floor was cracked and missing tiles. Took forever for hot water to heat up.