El personal es muy amable y profesional. El alojamiento, baños y desayunos fueron perfectos.
Juan-Carlos
Juan-Carlos,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
Leo
Leo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 17 日
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
John and Carla
John and Carla,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 26 日
Lígia
Lígia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Muy buena ubicación. Unas instalaciones muy cómodas.
Julio
Julio,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
The staff is very nice and very helpful.
The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Ana
Ana,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 3 日
Arrived late due too delayed flight. Room was clean & comfortable.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Felipe
Felipe,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Maria
Maria,4 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2024 年 10 月 4 日
Terrible value for money
Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own
Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests.
Mattress and pillow reaally dated and uncomfortable.
I have stayed in this hotel a few times due to its excellent location, but never again!!
Bea
Bea,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 30 日
Wir wurden sehr freunflich begrüsst und der Check-In ging sehr schnell. Das Hotel ist in ein paar Gehminuten vom Bahnhof zu erreichen, es geht aber aufwärts. Die Lage ist gut, das Hotel auch ganz in Ordnung. Einzig störend fanden wir den etwas unangenehmen Geruch, der im Zimmer war, wir konnten ihn aber nicht wirklich zuordnen. Sonst für uns der perfekte Ort für eine Übernachtung vor dem Heimflug.
Sascha
Sascha,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 27 日
Catherine
Catherine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 26 日
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.