Relax in the heart of the airport at Air Terminal Hotel, where a rejuvenating spa and soothing hot springs await. Stay connected with in-room WiFi, enjoy luggage storage, and indulge in a delicious breakfast that previous guests rave about.
Connected to the airport, Air Terminal Hotel is a great choice for a stay in Chitose. Guests can be pampered with massages at the spa. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
188 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 2297 ft (JPY 4500 per night)
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Traveling with children
Children stay free (see details)
What to do
Hot springs nearby
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Full-service spa
Accessibility
Elevator
Room amenities
Be entertained
32-inch LED TV
Digital TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Children & extra beds
Cribs/infant beds are available for JPY 1500.0 per night
Parking
Parking is available nearby and costs JPY 4500 per night (2297 ft away; open 24 hours)
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose
Frequently asked questions
Does Air Terminal Hotel offer free cancellation for a full refund?
Yes, Air Terminal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Air Terminal Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Air Terminal Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Air Terminal Hotel and nearby?
Air Terminal Hotel has a spa.
What's the area around Air Terminal Hotel like?
Air Terminal Hotel is a short 4-minute drive from New Chitose Intl. Airport (CTS) and 6 minutes' walk from New Chitose Airport Onsen. Travelers say that the hotel is in a great location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was widely praised for its variety, quality, and convenience, with many guests enjoying the complimentary meal. (143 reviews)
The airport shuttle was extremely convenient, with many guests praising its ease of use and proximity to the airport. (116 reviews)
The hotel offers convenient access to a free hot spring facility within the airport. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Airport
Room
Breakfast
Location
Service staff
Flights
Onsen
Food
Conveniences
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 16, 2026
Was very convenient to airport restaurants and shopping areas.
Wendell
Wendell, 1-night trip
Verified
10/10 Exceptional
Mar 14, 2026
great breakfast and onsen access in mall
Lester
Lester, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Great location, quick check in and very clean
Eric
Eric, 1-night trip
Verified
8/10 Very good
Jan 29, 2026
Breakfast buffet was excellent and the room was very comfortable.
Jean
Jean, 2-night trip
Verified
8/10 Very good
Feb 5, 2026
Very convenient hotel location with easy check in, and clean rooms after along flight.
Curtis
Curtis, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was immaculate, location was spot on and so convenient!!
Jana
Jana, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Hotel was close to shopping center and onsen!
Sayuri
Sayuri, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Quick check-in, friendly staff, clean room.
John
John, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Jason
Jason, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
Great location and lovely friendly staff. Rooms were clean and tidy. Would definitely stay there again.
Cathy
Cathy, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Clean Room, courteous staff, very convenient location
Lip He
Lip He, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Excellent location
Yumie
Yumie, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Excellent location for transferring visitors, also a great shopping paradise
Chi chun
Chi chun, 1-night trip
Verified
8/10 Very good
Jan 22, 2026
Great to have a nice room after a long flight from the States
Kirk
Kirk, 1-night trip
Verified
8/10 Very good
Jan 25, 2026
Love the convenience of this hotel and the breakfasts. The rooms are basic, but the bed are comfortable. Staff is very friendly too
Domini
Domini, 1-night trip
Verified
8/10 Very good
Nov 6, 2025
Convenient location, clean room, polite staff and nice breakfast.
Trevor
Trevor, 1-night trip
Verified
8/10 Very good
Jan 25, 2026
Extremely friendly staff extremely convenient
Christ
Christ, 1-night trip
Verified
8/10 Very good
Jan 22, 2026
Very convenient and easy to use while traveling. Breakfast was delicious and wide variety of food options.
Bruce
Bruce, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
very clean and comfortable. friendly efficient staff. nice airport onsen available. nice breakfast buffet.
Donald
Donald, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Location, location, location :-)
teresa
teresa, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2026
So convenient to not have to leave the airport. Check-in was easy, rooms nice and breakfast amazing. Also get access to the Onsen in the airport, which is hard to find, but a fun perk.
Kristi
Kristi, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
For convenience of a transfer to destination
Clean and good breakfast
Always friendly people in Japan 😊
MICHAEL
MICHAEL, 1-night trip
Verified
8/10 Very good
Dec 27, 2025
Clean room; helpful staff
Ks
Ks, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Wonderful staff and clean room. awesome breakfast!
TINGYAO
TINGYAO, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Convenient location in the airport after 24 hour travel day. The room was small, but comfortable. Great breakfast.