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埃斯梅拉达蓝湾大全包式住宿

4.0 星住宿

BlueBay Grand Esmeralda All Inclusive

靠近艾尔卡马隆玛雅河高尔夫球场的全包海滨住宿，设有池畔酒吧

选择日期以查看价格

埃斯梅拉达蓝湾大全包式住宿的照片库

3 室外游泳池，池畔遮阳伞，日光浴躺椅
5 间餐厅，供应早餐
5 间餐厅，供应早餐
4 间酒吧/酒廊、池畔酒吧
皮划艇
入住埃斯梅拉达蓝湾大全包式住宿，您可以到海滩上租用沙滩椅，度过一段欢乐时光，而且开车 10 分钟就能到达特雷斯里奥斯生态公园和艾尔卡马隆玛雅河高尔夫球场。酒店的 3 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以享受深层组织按摩、体膜护理和芳香疗法、放松身心。用餐选择包括 5 间餐厅，4 间酒吧/酒廊则是品尝冷饮的上佳之选。这家全包住宿的其他特色服务设施包括免费儿童俱乐部、池畔酒吧和健身中心。旅客都喜爱住宿的员工和餐厅。

点评

6.4/10
不错

热门服务设施

  • 酒吧
  • 游泳池
  • SPA
  • 24 小时前台
  • 健身房
  • 洗衣设施

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于海滩
  • 5 间餐厅和 4 间酒吧/酒廊
  • 3 个室外游泳池
  • 免费儿童俱乐部
  • 2 个室外网球场
  • 健身中心
  • 海滩躺椅
  • 沙滩毛巾
  • 儿童游泳池
  • 热水浴缸
  • 池畔酒吧

居家般享受 (6)

  • 保姆服务（收费）
  • 儿童游泳池
  • 免费儿童俱乐部
  • 私人浴室
  • 有线/卫星电视服务
  • 花园
当前价格为 CNY1,372
总价 CNY1,372
包含税费
5 月 15 日 - 5 月 16 日

客房选择

可用的客房筛选条件
显示 5 种房型中的 5 种

显示套房, 1 张特大床, 按摩浴缸 (Emerald)的所有照片

客房景观

套房, 1 张特大床, 按摩浴缸 (Emerald)

特色亮点

阳台或露台
空调
迷你吧免费食品
液晶电视
吊扇
遮光窗帘
长沙发
私人浴室
  • 64 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示套房, 使用泳池, 花园景观 (Emerald)的所有照片

套房, 使用泳池, 花园景观 (Emerald) | 迷你吧（备有免费物品）、客房内保险箱、遮光窗帘、熨斗/熨衣板

套房, 使用泳池, 花园景观 (Emerald)

特色亮点

阳台或露台
空调
免费折叠床/加床
迷你吧免费食品
液晶电视
吊扇
独立卧室
长沙发
  • 65 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示华丽客房, 部分海洋景观的所有照片

华丽客房, 部分海洋景观 | 迷你吧（备有免费物品）、客房内保险箱、遮光窗帘、熨斗/熨衣板

华丽客房, 部分海洋景观

特色亮点

阳台或露台
空调
免费折叠床/加床
迷你吧免费食品
液晶电视
遮光窗帘
吊扇
私人浴室
  • 部分海洋景观
  • 35.0 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示华丽客房, 海洋景观的所有照片

迷你吧（备有免费物品）、客房内保险箱、遮光窗帘、熨斗/熨衣板

华丽客房, 海洋景观

特色亮点

阳台或露台
空调
免费折叠床/加床
迷你吧免费食品
液晶电视
遮光窗帘
吊扇
私人浴室
  • 海洋景观
  • 35 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

显示华丽客房, 花园景观的所有照片

迷你吧（备有免费物品）、客房内保险箱、遮光窗帘、熨斗/熨衣板

华丽客房, 花园景观

特色亮点

阳台或露台
空调
免费折叠床/加床
迷你吧免费食品
液晶电视
遮光窗帘
吊扇
私人浴室
  • 35 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床或1 张特大床

同类型住宿

乒乓球、音乐库

普林塞萨大里维埃拉 - 全包

  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
8.2 分，总分 10，很好，3,764 条点评
新价格 CNY1,780
总价 CNY1,780
包含税费
5 月 5 日 - 5 月 6 日
普林塞萨大里维埃拉 - 全包
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街区简介

地图
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

附近有什么？

  • 特雷斯里奥斯生态公园 - 车程 7 分钟 - 2.8 公里
  • 艾尔卡马隆玛雅河高尔夫球场 - 车程 7 分钟 - 4.6 公里
  • 大郊狼高尔夫球场 - 车程 9 分钟 - 7.4 公里
  • 马罗马海滩 - 车程 12 分钟 - 7.5 公里
  • 第五大道 - 车程 13 分钟 - 12.4 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 23.1 公里/14.4 英里
  • 坎昆国际机场 (CUN) - 42 分钟车程；45.8 公里/28.4 英里

餐厅

  • ‪Black & White - ‬步行 1 分钟
  • ‪Beach Bar - ‬步行 6 分钟
  • ‪Jaal-Ha - ‬步行 8 分钟
  • ‪Coco Café - ‬车程 8 分钟
  • ‪Bluemoon - ‬步行 4 分钟

住宿简介

埃斯梅拉达蓝湾大全包式住宿

入住埃斯梅拉达蓝湾大全包式住宿，您可以到海滩上租用沙滩椅，度过一段欢乐时光，而且开车 10 分钟就能到达特雷斯里奥斯生态公园和艾尔卡马隆玛雅河高尔夫球场。酒店的 3 个室外游泳池带给每个人无尽的快乐；有兴趣的客人还可以享受深层组织按摩、体膜护理和芳香疗法、放松身心。用餐选择包括 5 间餐厅，4 间酒吧/酒廊则是品尝冷饮的上佳之选。这家全包住宿的其他特色服务设施包括免费儿童俱乐部、池畔酒吧和健身中心。旅客都喜爱住宿的员工和餐厅。

全包

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
24 小时提供客房送餐服务（菜单有限）
客房内迷你吧（提供各种酒水）

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

划皮艇
浮潜
帆板运动

陆上活动

健身设施
网球
排球

课程/训练班/游戏

有氧健身
舞蹈
水上健身

娱乐活动

店内娱乐和活动
店内现场表演
主题派对

语言

英语、法语、德语、意大利语、俄语、西班牙语

住宿一览

DONE

酒店规模

    • 979 间全包式住宿客房
    • 楼高 4 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：午夜
    • 提前入住，视供应情况而定
    • 办理入住年龄不小于：18
    • 退房时间为 正午
    • 延时退房，视供应情况而定
DONE

特别入住说明

    • 前台工作人员将在客人到店时接待。
    • 该住宿不可在工作时间以外办理入住手续
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 无儿童床（婴儿床）
    • 托儿服务*
    • 免费儿童俱乐部
DONE

宠物

    • 恕不允许携带宠物或服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入
LOCAL_PARKING

停车场

    • 免费 无顶棚的住宿内自助停车场
DONE

其他信息

    • 指定吸烟区

住宿服务设施

餐饮

  • 5 间餐厅
  • 4 间酒吧/酒廊
  • 池畔酒吧
  • 咖啡馆
  • 部分时段客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 免费儿童俱乐部
  • 儿童游泳池
  • 保姆服务（收费）
  • 杂货店/便利店

游玩项目

  • 海滩
  • 网球
  • 有氧健身课堂
  • 瑜珈课程
  • 排球
  • 划皮艇
  • 划独木舟
  • 帆船运动
  • 机动船
  • 帆板运动
  • 购物
  • 台球桌或撞球台
  • 附近有自行车租赁
  • 附近有高尔夫活动
  • 附近有徒步/骑行活动
  • 附近有帆船活动
  • 附近有水肺潜水

远程办公

  • 3 间会议室
  • 会议中心

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 美发沙龙
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 沙滩椅
  • 沙滩毛巾
  • 泳池躺椅
  • 池畔遮阳伞

服务设施

  • 8 座楼/塔楼
  • 建成于 2006
  • ATM/银行服务
  • 前台保管箱
  • 花园
  • 露台
  • 健身中心
  • 3 个室外游泳池
  • SPA 服务
  • 热水浴缸
  • 2 个室外网球场
  • 宴会厅

无障碍设施

  • 电梯
  • 轮椅无障碍服务台
  • 轮椅无障碍入住登记处

客房服务设施

娱乐消遣

  • 液晶电视
  • 有线电视频道

居家般舒适

  • 恒温控制空调
  • 吊扇
  • 免费迷你吧物品
  • 浴袍
  • 熨斗/熨衣板

安心入睡

  • 遮光窗帘
  • 床单

珍奢享受

  • 阳台或露台

清洁梳洗

  • 私人浴室
  • 淋浴设施
  • 免费洗浴用品
  • 吹风机
  • 毛巾

办公通讯

  • 免费 WiFi

餐饮

  • 免费瓶装水

其他

  • 每日客房清洁服务
  • 客房内保险箱

特色

SPA

住客可以尽情享受店内的 Spa 服务。服务包括深层组织按摩、热石按摩、运动按摩和面部护理。该 SPA 提供各种护理疗法，包括芳香疗法和脚底按摩。

费用和政策

其他项目

  • 可安排提早入住，需另付费（视供应情况而定）
  • 可安排延迟退房，额外收费（视供应情况而定）

儿童及加床

  • 可提供保姆服务，需另付费

游泳池、水疗和健身房（如适用）

  • 按摩服务和SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

店内配备烟雾报警器，客人可安心入住。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡：Visa、万事达、美国运通

别称

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

常见问题解答

可以免费取消我在埃斯梅拉达蓝湾大全包式住宿的预订并获得全额退款吗？

是的，埃斯梅拉达蓝湾大全包式住宿在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

埃斯梅拉达蓝湾大全包式住宿有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。

埃斯梅拉达蓝湾大全包式住宿是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

埃斯梅拉达蓝湾大全包式住宿是否有停车场？

是的，自助停车免费。

何时可在埃斯梅拉达蓝湾大全包式住宿办理入住和退房？

开始办理入住：15:00；停止办理入住：午夜。提前入住需要支付一定费用（视供应情况而定）。退房时间为 正午。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

埃斯梅拉达蓝湾大全包式住宿是否有内部娱乐场？

不，该住宿不设赌场，但Riviera Gran Casino（14 分钟车程）就在附近。

在埃斯梅拉达蓝湾大全包式住宿及其附近有什么游览观光项目？

现场活动包括​划皮艇、帆船运动和帆板运动，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、排球和瑜伽。在热水浴缸内放松身心，或尽情体验其他服务设施，例如3 个室外游泳池和4 间酒吧。埃斯梅拉达蓝湾大全包式住宿也拥有健身中心和SPA 服务，以及花园。

埃斯梅拉达蓝湾大全包式住宿店内或附近是否有餐厅？

是的，有 5 家店内餐厅。

埃斯梅拉达蓝湾大全包式住宿配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

埃斯梅拉达蓝湾大全包式住宿周边区域环境如何？

埃斯梅拉达蓝湾大全包式住宿位于玛雅河畔。热门景点包括马罗马海滩，仅需 12 分钟车程即可到达。

关于BlueBay Grand Esmeralda All Inclusive的点评

点评

6.4

好

6.8/10

清洁度

7.2/10

员工和服务

6.6/10

服务设施

6.0/10

住宿条件和设施

7.2/10

环保

点评

6/10 好

It was ok not great

The patio door was broken so it never locked and it was next to the hallway which anyone could have broken in the front door also was kind of hanging off the hands anyone could break an easily the food was okay, the resort was beautiful
Dylan，7 晚行程
Hotels.com真实住客点评

4/10 尚可

Karla，3 晚家庭旅行
Hotels.com真实住客点评

2/10 很差

Absolutely do not stay here

I cannot stress enough how terrible my experience was at this hotel. During my stay, a personal item was stolen directly from my room. When I reported it to the hotel staff, their response was shockingly unprofessional and indifferent. They offered no meaningful assistance, took no accountability, and showed little concern for the seriousness of the situation. To make matters worse, I later learned that other guests had also experienced thefts during the same time. Clearly, this is not an isolated incident but part of a larger security issue that the hotel is either unwilling or incapable of addressing. The property itself is in poor condition — outdated, worn down, and poorly maintained. Cleanliness was questionable at best, and the overall environment felt neglected. The food was mediocre, which would’ve been tolerable if everything else wasn’t such a disaster. Unfortunately, it just added to the overall disappointment. I would not recommend this hotel to anyone, under any circumstance. The lack of safety, poor management, and overall decline of the property make it a place to avoid at all costs.
Thomas，2 晚商务旅行
Hotels.com真实住客点评

8/10 很好

Nice Resort but can be better

The personal half its exellent but the other half its terrible also i wait 1 hour to make the check in To make a reservation for dinner its hard always full but the food its exellent one of the best its the french
ZULMA I，4 晚行程
Hotels.com真实住客点评

6/10 好

Luis，3 晚行程
Hotels.com真实住客点评

2/10 很差

Simonin，5 晚行程
Hotels.com真实住客点评

10/10 绝佳

Daniel，1 晚行程
Hotels.com真实住客点评

6/10 好

Not good value for your money

When I booked the Bluebay Esmeralda I was a bit nervous as the reviews are all over the place, so loved it some hated it. Here's what I found... overall the food was good better than expected. Seemed to have enough selection for everyone. Service was fantastic. Our room was clean , and housekeeping was amazing!! We were in building #4 on the 3rd floor and had a very nice view of the ocean and front pool area.Here's where the resort could improve on.there is no where to sit outside... the few chairs by the pool are reserved by towels at 6 am . I'm on vacation and not waking up at 6. Even by the bars no tables or chairs swing bar has approximately 12 chairs absolutely a great concept but more chairs could be infront on the concrete so a person can relax and have a drink. Checking in to this resort was brutal. Stand in a line up to stand in another line up. This building doesn't even have water after a long flight a person likes to have a drink . Most resorts have some type of refreshments when you arrive. The app to book the a restaurant did not work . So I had to stand in a line up of 50 people to book my restaurant. Once I was booked my experience improved as I booked all my restaurants until my departure. The Black and White bar is filthy, tables need to be washed. The front buffet restaurant was very clean and it had a good selection of food. So even though I had a decent stay, I will not return to this resort as I found it very expensive for the value.
Myrna，5 晚行程
Hotels.com真实住客点评

8/10 很好

Beautiful resort.
Sandy Ana，7 晚行程
Expedia真实住客点评

4/10 尚可

This place was a 2 star at best would never go back
Lisa，7 晚家庭旅行
Expedia真实住客点评

2/10 很差

The hotel was falling apart! Not enough pool chairs, not enough options for bars and only the Italian food was any good. This place needs a major overhaul! Got sick also from eating the ice cream because of the dirty warm water they put the scooper in. Full of bacteria!
Phillip，7 晚浪漫旅行
Expedia真实住客点评

6/10 好

Salvador，7 晚行程
Hotels.com真实住客点评

10/10 绝佳

Workers where super friendly
Gelen，4 晚行程
Expedia真实住客点评

10/10 绝佳

Good place
Carrie Ann，7 晚行程
Expedia真实住客点评

10/10 绝佳

Buen servicio
NICOLE，2 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Beautiful resort with plenty of options for entertainment and dining
Expedia真实住客点评

6/10 好

Our 2nd stay here, 1st was before covid. All the working staff were exceptionally polite and friendly. Room balcony had a nice ocean and pool view. This has increased this rating. The resort requires building maintenence. Thatched roofs leak as some areas have lost the thatch. Thought we could sit on the balcony and enjoy the rains, but that roof didn't stop much of the rain. The door deadbolt wouldn't latch, had to have the plate on the frame replaced. 3 days later the door's card reader failed completely, had to have that replaced. Water staining on the room's ceilings. Room complex #5 had 1 elevator OOS the whole stay, the 2nd elevator worked intermittently. Pool chairs were reserved for the day with towels by 7:30, even though people would show up for a couple hours only. Not enough chairs/lounging chairs. Pool wait staff is less than what's required. The VIP & Circle sales staff would not provide any summary without attending their breakfast meeting. I've attended these hard sell meetings at other resorts and had to become rude after a number of times indicating that we were not interested...
Dennis，7 晚浪漫旅行
Expedia真实住客点评

2/10 很差

Customer service is horrible. They sell water for 10 dollars. Everything is over priced and no one ever clean our room. Rooms are dirty. Food is bad. We all got sick from it.
fabiola，3 晚家庭旅行
Expedia真实住客点评

6/10 好

Room had mold , faulty door and toilet. Maintenance needs improvement.
Jose，5 晚家庭旅行
Expedia真实住客点评

8/10 很好

I like food, restaurants, evening show, bars and pools. Do not like: reception - very slow, not enough stuff there, you have to stay in lines with your question. My request was room with 2 beds, they give me with one bed. They wanted I sleep with my son teenager. Lol. I come back to reception 3 times to switch the room - It was so difficult! Tried not nerves on New Year Eve.)) I do not like the ocean at all there. Grey color, dirty and with sludgy at the bottom. We have to walk to swim the next two resorts for river to swim. Of course, It is not a fault of resort, it is a Nature. But next time I am not coming here. Because the ocean is very important for us during vacation. An last thing what I do not like - the music at the pool. It is soo boring and old. like from 80xx. American music. Sometimes Cabirian. but old too. You guys have to do something with you playlist. Do not be so antiquated!
Margaryta，7 晚家庭旅行
Expedia真实住客点评

8/10 很好

The resort, pools and beach were all beautiful. Great food, but must book restaurants as soon as you arrive to get in for dinner the second day, which is okay as the buffets are also excellent. Our only concern was that we didn’t confirm that transport from airport to resort (and back) was included - just incorrectly assumed it was, as it always has been with all-inclusive vacations. It was an additional $200 USD for round-trip e-taxi which was quite convenient once we realized that was our only option at that early hour.
Barry Kenneth，7 晚家庭旅行
Expedia真实住客点评

8/10 很好

We have been coming to this resort since 2009. Although some things have changed over the years, it continues to be a great spot for us! We were disappointed by the lack of lounge chairs around the pool but we still managed to get a chair each day. Our room was comfortable and always cleaned daily! The staff at this resort are amazing and this trip we were thrilled to connect with an accommodating and helpful Le Sommelier Rodrigo! He helped us select wines for our dinners - always attentive and reliable! This was a real plus for us. There are so many amazing members of the team here - Alonzo, Andres, Ruperta, Candido, Miriam, Estelle, Alberto, Romiro, Gustavo, Rogaciano, Samuel, Jose, Joel, Willie - too many to list! The managers at every restaurant were very welcoming and accommodating.Our a la carte dinners and the buffets did not disappoint! We also love the convenience of the DiveX shop and the very professional scuba team. Thank you Blue Bay for another amazing vacation!
Vicki，21 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

The staff was very attentive kind and engaging. A fun atmosphere for all ages. Grounds were very clean. Food was quite good with a lot of options. We would stay there again.
Nikki，7 晚浪漫旅行
Expedia真实住客点评

6/10 好

This is a 3 star resort and should not be advertised as a 5 star. The staff is great! The food isn’t bad and the drinks are cold. The resort is old and “tired”. It’s time for some updating and upgrades. The Black and White bathrooms need repairs- staff does their best to keep them clean, however there’s not much they can do with broken doors and cracked toilet seats. It’s not terrible but it isn’t great.
George，5 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

The staff were absolutely amazing here! The live entertainment was fun and entertaining. The fire show was one of the best shows ever accompanied by a beach party. 10/10 would come back here. If possible ask to stay in buildings 1-5. They are the buildings closest to the entertainment pool.
Renee Caroline Mcnevin，7 晚浪漫旅行
Expedia真实住客点评