The staff were amazing, friendly, and attentive, unfortunately the rooms and facilities have been completely neglected. Beds felt like we were sleeping on springs, room was old, outlets had burn marks, carpet was torn, and bathroom was rusty. One of two elevators was out of service for my entire stay. Staff and guests were sharing an elevator, making it nearly impossible to get on it during peak times. It’s really unfortunate because you can tell the staff were really trying, but clearly management doesn’t care about upkeep of the property. It’s long overdue for a renovation.