Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Hotel Plaza by Kavia

2.5 star property
Hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
Front of property
View from property
Reception
Standard Double Room | In-room safe, desk, laptop workspace, free WiFi
Discover the charm of Mérida Centro at Hotel Plaza by Kavia, where you can unwind in the outdoor pool or stay connected with free in-room WiFi. Enjoy a convenient location near Yucatan International Convention Center and Mérida Cathedral, plus amenities like luggage storage and tour assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free self parking
  • Outdoor swimming pools
The current price is CNY402
CNY486 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room

8.4 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, free WiFi

Standard Room

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, free WiFi

Superior Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Family Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
Desk
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | In-room safe, desk, laptop workspace, free WiFi

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

Hotel El Español Paseo de Montejo

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,390 reviews
The price is CNY393
CNY475 total
includes taxes & fees
Dec 7 - Dec 8
Hotel El Español Paseo de Montejo
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Trattoria La Pasta - ‬1 min drive
  • ‪Korean Grill & Ice Cream - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers a great location, putting you within a 15-minute walk of Paseo de Montejo and U.S. Consulate General Mérida. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Yucatán Siglo XXI Convention Center and Plaza Altabrisa are within a short drive. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 44 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 164 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia offer free cancellation for a full refund?

Yes, Hotel Plaza by Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza by Kavia?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Plaza by Kavia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Plaza by Kavia?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Plaza by Kavia?

No, this hotel doesn't have a casino, but Casino La Cima (14-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Plaza by Kavia and nearby?

Hotel Plaza by Kavia has an outdoor pool.

What's the area around Hotel Plaza by Kavia like?

Hotel Plaza by Kavia is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 14 minutes' walk from U.S. Consulate General Mérida. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Shower
Bed
Restaurant
Value
Coffee shop
Water
Toilet

What guests liked

  • The property is close to many restaurants and offers a perfect location for dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Rob, 3-night trip

6/10 Good

Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Yvonne, 6-night trip

8/10 Very good

Very nice and safe area to walk at night,,,
Jose, 3-night trip

10/10 Exceptional

Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Yvonne, 8-night trip

10/10 Exceptional

Recomendable
Carlos, 8-night trip

6/10 Good

The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Klaus, 1-night trip

4/10 Fair

We found a croach at the room. Not a nice experience
Barbara, 1-night trip

4/10 Fair

Terrible

The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
Christine, 2-night trip

8/10 Very good

The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Conchita, 4-night trip

2/10 Poor

I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Elibet, 4-night trip

4/10 Fair

El personal no es atento, sobre todo los del turno nocturno, la habitación duró dos días sin agua caliente, pretendían que mi hijo de 2 años con fiebre se bañara así, y su respuesta fue que ellos no eran de mantenimiento y que no podían hacer nada ni siquiera cambiarme de habitación, acompañada de su risa burlona
HOWARD, 4-night trip

10/10 Exceptional

Excelente servicio
Juan Carlos, 1-night trip

2/10 Poor

No hubo agua caliente. No había toallas completas al llegar. Al otro día no pusieron toallas, jabón, shampoo, ni papel de baño. La alberca cerrada. Y el personal de recepción, el peor de majadero y desatentos. No vuelvo jamás!
Alejandro, 2-night trip

10/10 Exceptional

Habitaciones de buen tamaño y cómodas, atención buena en todo momento!!
Mayra, 2-night trip

10/10 Exceptional

M limpia
Carlos, 1-night trip

10/10 Exceptional

Todo muy bien
Olga, 1-night trip

10/10 Exceptional

Todo estuvo bien.
Constantino, 2-night trip

10/10 Exceptional

sí funciono perfecto el aire, solo que necesita un poco más de personalización.
Ana Laura, 2-night trip

10/10 Exceptional

Buena opción sobre Montejo
Jorge, 3-night trip

6/10 Good

Por parte
maria de lourdes, 3-night trip

10/10 Exceptional

Excelente hotel, amplio, lugar perfecto (sobre paseo montejo), hay muchos lugares cerca para comer, tratoria riquisimo y a 5 min en carro La chaya maya, recomendado
AGUSTIN, 3-night trip

10/10 Exceptional

Muy bueno

Habitación limpia, ubicada en una magnífica zona
cristina, 1-night trip

8/10 Very good

Mejorable

Mejorable la experiencia. No estuvo mal pero tampoco fue excelente, detalles que considero que puede mejorar: la limpieza de los blancos, no servia la caja fuerte, uno de los dias hicieron el aseo a medias argumentado que habia cosas, cuando solo habia una playera en la cama y eso fue razón suficiente para que no la tendieran. Y la alberca es muy pequeña y honestamente no se ve suficientemente limpia. Fuera de ello, la habitacion es amplia y con acabados modernos. Buena ubicacion.
3-night trip

8/10 Very good

Todo bien, no aceptan mascotas pero buen servicio
Daniel, 1-night trip

10/10 Exceptional

Excelente Opción para pasarla en Paseo de Montejo

Todo muy bien !!!
Gerardo, 1-night trip