This was our second stay, hotel is in a great location - nice and quiet. This time, we used the spa facilities and it was a great experience with wonderful service by the ladies.
The hotel is comfortable, and well air-conditioned. Breakfast was lovely, and the beds are comfortable.
It just so happened that in our 2 night stay, there were three disturbances in our sleep. The first was an insistent guest knocking next door. The doors make it feel like the knock was meant for us! The second was a call by an another guest who wanted to ask us if we could fix his AC. Both of those were not the hotel’s fault, but the third was a random fire alarm that went off on the second night.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great stay
Lovely clean room and bathroom. I hate to be too hot so having Aircon was great!!
Renata
Renata,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Hidden gem
This is a hidden gem of a hotel. However it is in an odd location but once inside you didn’t notice. Decor and facilities are really nicely designed
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Concern over a room service tray with meat products being left outside a room for over 12 hours. Was outside a guest's room when we arrived around 2200hrs and still their when we were heading out the following day 1000hrs the next morning. Room service team said they had only just started work thus on not yet moved, however staff were present placing bedding etc when a fire alarm activated at around 0830.
Restaurant struggled with our order and then when a cocktail drink arrived (was very nice so not objecting) it was noted it had different ingredients to what was said in your menu. This is a potential allergy risk, one of my friends would be very ill is he was with us! It was noted a refund on the bill was provided so thank you.
Howard
Howard,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Robert
Robert,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 21 日
Jaswinder
Jaswinder,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Really love this hotel. Didn’t get much time there but it’s wonderfully clean!! The staff are great!!
Rose
Rose,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Best hotel stay in a long time
I stay in chain hotels regularly and suffer the average to un-interesting food all the time. Not so at Park Hall Hotel. The food was really tasty, the people were great and the room was a refreshing step up from anodyne chain hotel blandness.
Barry
Barry,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Never stay at this hotel
Had an absolute awful experience here. The rooms were so hot and they sold us rooms where windows don't open and then told us to go checkin to another hotel at 1130pm at night with a newborn baby! Couldn't take any responsibility of selling a room to us which needed maintainace work done. Not to mention the AC systems in the rooms are also damn pathetic. Amit at the desk reception was not helpful at all, didn't care one bit, no compassion. Would never recommend a stay here
Karamjit Singh
Karamjit Singh,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Kit Ching
Kit Ching,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Natasha
Natasha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Natasha
Natasha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Wedding weekend
Nice & tidy staff friendly atmosphere
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 2 日
Qe had booked two room. On the first room we were charged £10 for an earlier check in, the room was read anyway. The room then had a hole in the wall and a live wire hanging from the aircon unit. We requested a room change. The second room had a lots of stains on the carpet and fridge wasnt working (had specifically asked for a fridge). Our second room was on the second floor and when we requested it be near our firsr one were told there were non available. The air con wasnt working and we were told its became eveyone else was also using it, we were then given a fan which didnt work, then another fan was bought down which also didn't work. Eventually we were moved opposite our first room (where we were told earlier it was fully booked). By this time it was Midnight!
Parm
Parm,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Syed
Syed,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Very nice weekend stay, food was excellent!
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Wonderful
Me and my son came to stay here for 3 nights and it was lovely. I honestly cant explain it all in detail, i'd be typing all night. We felt at home, we both slept straight through the night all 3 nights, the grounds were beautiful....i hope to get married there one day. All the staff that i interacted with were friendly and helful too. I'm definatly planning to make that a regular place to visit. If you need somewhere to go for a reset, I'd highly recommend staying here
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
The room was big and comfortable and the shower was very powerful which was nice. Reception staff were friendly. Breakfast was fine. Air conditioning worked really well but made an annoying noise.
Had a message before I checked in suggesting I download an app. I used this app to book a table for dinner but when we checked in they didn't have the booking, and it turned out it had booked me a table at a different hotel in another part of the country. I double checked and I definitely chose the right hotel on the app, so evidently there is an issue with the app. I also had an issue with the spa - I had booked a treatment which I ended up having to cancel. I tried to cancel online but it said I had to ring a number, which was not in service. So I left a message with reception and I also emailed, but evidently they didn't get either of these messages because I had a call asking where I was.
Overall a nice hotel but a few small issues. Location a bit weird, on the edge of a housing estate, was expecting more rural. But otherwise good.
Rachel
Rachel,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 19 日
It’s a lovely hotel and the food was very good .. the hotel room was like a sauna which made it very uncomfortable and I personally got no sleep at all
Room has aircon which made zero difference, the burning hot towel rail that you can’t turn off wouldn’t have helped